Iron Mountain

Compensation

Full Description

Description: • Define and execute the product strategy and roadmap for Iron Mountain's Lockbox Automation offering. • Identify and target key customer segments and industries for lockbox solutions. • Develop a comprehensive Go-to-Market (GTM) strategy, including pricing, marketing initiatives, and enablement programs. • Lead the development of DXP solutions for lockbox automation including validation, workflow orchestration, and reporting. • Collaborate with engineering teams (DXP, IDP, IMTrack) to build requirements for workflow automation, transaction splitting, classification, extraction, and validation. • Oversee integration of technology and operations to ensure seamless delivery of the lockbox offering. • Recommend and align on equipment (e.g., Opex Eagles, Falcons, Raptors, Kodaks) to reduce manual intervention and accelerate processing. • Work with engineering to build reporting for internal use and customer personas. • Ensure IMTrack capabilities provide chain of custody and end-to-end visibility and security for lockbox transactions. • Address technical requirements: return check requests in DXP from CheckAlt, mail float, priority processing, exception handling, internal SLA monitoring, and automated invoicing. • Develop comprehensive Operational Standard Operating Procedures (SOPs) and standardize lockbox operations. • Serve as subject matter expert (SME) in lockbox operations to support product strategy and deal solutions. • Contribute to location strategy for lockbox operations hubs and partner with operations SMEs. Requirements: • Proven experience as a Product Manager, preferably within the financial services or payment processing industry. • Strong understanding of lockbox operations, check processing, and remittance management. • Experience with content management platform and IDP (Intelligent Document Processing) for workflow automation and data extraction. • Familiarity with equipment used in check processing, such as OPEX Falcon Red, Bluecrest mail sorter, IBML Raptor, Opex Eagles, Falcons, Raptors, and Kodaks. • Ability to translate complex business requirements into clear product specifications and user stories. • Excellent communication, interpersonal, and presentation skills. • Ability to work effectively in a fast-paced, collaborative environment. • Experience with SaaS offerings (preferred). • Knowledge of compliance requirements (e.g., PCI, HIPAA) related to financial data (preferred). • Willingness to travel approximately 20%. Benefits: