InvoiceCloud

Compensation

Full Description

About InvoiceCloud: InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. Position Overview: We are seeking a strategic, and execution-oriented Program Manager to support enterprise-wide initiatives at InvoiceCloud, with a particular focus on programs related to disbursement payments capabilities. This role plays a critical part in translating strategic priorities into coordinated, cross-functional execution across the organization. The Program Manager will support initiatives that involve payment-related programs requiring high reliability, regulatory awareness, and coordination across internal systems. Operating at the intersection of product, engineering, operations, compliance, finance, and go-to-market teams, this role helps ensure that complex initiatives touching customer-facing financial workflows and internal operational readiness are delivered with rigor and transparency. The ideal candidate is comfortable shaping program structure and governance, aligning stakeholders around shared priorities, and driving outcomes in environments characterized by ambiguity, scale, and cross-functional dependency—without direct authority. Success Profile: This role is anchored in our company’s core competencies. These competencies reflect the mindsets and behaviors that define success in this role. Results Driven Drives execution of cross-functional programs tied to InvoiceCloud’s highest-priority strategic initiatives, ensuring timelines, milestones, and deliverables remain on track. Maintains clear program plans, dependencies, and success metrics to support predictable delivery across multiple concurrent initiatives. Coordinates execution for initiatives supporting outbound payments capabilities, ensuring alignment across engineering, product, operations, compliance, and go-to-market teams. Provides concise, executive-ready status updates that highlight progress, risks, decisions, and required actions to keep programs moving forward. Takes Ownership Serves as the single point of accountability for assigned programs, owning documentation, communication, coordination, and follow-through from initiation through completion. Proactively identifies risks, tradeoffs, and delivery challenges, escalating issues transparently and recommending practical paths forward. Acts as a trusted liaison across functions—bridging gaps between technical and non-technical teams to maintain alignment and shared understanding. Leads program meetings, establishes governance cadences, captures decisions and action items, and ensures commitments are met without direct authority. Drives Efficiency Establishes and maintains a single source of truth for program status, artifacts, and decision logs to improve visibility and reduce execution friction. Applies PMO and Lean principles to streamline workflows, clarify ownership, and improve the consistency and quality of program execution. Pragmatically ensures efficient use of company resources by managing dependencies, sequencing work effectively, and reinforcing accountability across teams. Leverages automation and AI-enabled tools to improve status reporting, documentation accuracy, and meeting follow-ups—reducing manual effort while increasing execution clarity. Requirements: 5+ years of experience leading and delivering complex, cross-functional programs or projects Strong program and project management skills, with demonstrated ability to manage multiple initiatives simultaneously Proven ability to operate autonomously, take ownership, and drive outcomes in ambiguous environments Excellent written and verbal communication skills, with the ability to tailor messaging for diverse stakeholders Strong organizational skills, including dependency tracking, risk management, and documentation discipline Experience working with distributed or remote teams Proficiency with collaboration and project management tools such as Jira, Microsoft Teams, Box, Outlook, PowerPoint, and Visio Bachelor’s degree required; MBA or equivalent experience preferred PMP, Lean, or Six Sigma coursework or certification is a plus Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Base Compensation Range $110,000—$130,000 USD InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws. This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training. If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com. Click here to review InvoiceCloud’s Job Applicant Privacy Policy. For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.