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Intuitive

Intuitive

via Remote Rocketship

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Field Service Support Engineer, Level 2

Anywhere
Full-time
Posted 1/22/2026
Verified Source
Key Skills:
Troubleshooting electro-mechanical systems
Technical support and repair
Customer communication

Compensation

Salary Range

$40K - 70K a year

Responsibilities

Support, troubleshoot, and maintain Intuitive products and equipment in assigned regions, including installations, repairs, and customer training.

Requirements

1-3 years of field service experience, troubleshooting electro-mechanical systems, good communication skills, and ability to lift heavy objects.

Full Description

Job Description: • Support an assigned region with planned maintenance activities • Install, support, troubleshoot, repair, and maintain Intuitive products • Perform system inspections, preventive maintenance, software updates • Troubleshoot, diagnose, and repair Intuitive products and equipment • Coordinate system and hardware delivery and installation • Complete administrative duties including spare parts inventory and reports • Maintain all Intuitive provided items, including tooling and equipment • Support Intuitive teams to facilitate company objectives • Conduct training sessions at ISI, training centers, and hospitals • Respond to customer needs and establish rapport with customer base Requirements: • 1-3 years of Field Service Experience preferred • Associate’s degree in related field or equivalent training/experience preferred • Proven track record of troubleshooting electro-mechanical systems preferred • Good written and oral communication skills • General computer skills • Strong administrative and record keeping skills • Clean driving record • Able to lift 75 lbs and move wheeled objects up to 1200 lbs Benefits: • Health insurance • Paid time off • Professional development opportunities • Remote work options

This job posting was last updated on 1/25/2026

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