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Intuitive

Intuitive

via Remote Rocketship

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Field Service Support Engineer, Level 2

Anywhere
Full-time
Posted 1/22/2026
Verified Source
Key Skills:
Troubleshooting
SQL
Client Support

Compensation

Salary Range

$40K - 70K a year

Responsibilities

Supporting and maintaining healthcare and software systems, troubleshooting issues, and documenting solutions.

Requirements

Experience in technical support, troubleshooting skills, good communication, and physical ability to lift and move equipment.

Full Description

Job Description: • Support assigned region with planned maintenance activities • Install, support, troubleshoot, repair, and maintain Intuitive products • Perform system inspections, preventive maintenance, and software updates • Troubleshoot, diagnose, and repair all Intuitive products • Coordinate and perform system and hardware delivery and installation • Complete all administrative duties • Support Intuitive teams as required • Conduct training sessions at ISI and hospitals Requirements: • 1-3 years of Field Service Experience preferred • Associate’s degree in related field or equivalent training/experience preferred • Proven track record of troubleshooting electro-mechanical systems preferred • Good written and oral communication skills • General computer skills • Strong administrative and record keeping skills • Clean driving record • Able to lift 75 lbs and move wheeled objects up to 1200 lbs Benefits: • Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development

This job posting was last updated on 1/24/2026

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