Interactive Resources LLC

Compensation

Full Description

Job Title: Health Insurance Representative Company Overview: Interactive Resources LLC is a leading provider of innovative insurance solutions dedicated to delivering exceptional customer service and tailored policy management. With a strong commitment to client satisfaction and industry expertise, we empower individuals and businesses to navigate the complexities of health insurance with confidence. Role Overview: As a Health Insurance Representative, you will play a crucial role in managing client policy renewals and ensuring high levels of client retention. Your focus will be on providing detailed, accurate information and support to clients, helping them understand their options and maintain continuous coverage. What You'll Do: - You will manage and process health insurance policy renewals efficiently and accurately. - You will maintain strong relationships with clients to ensure high retention rates. - You will provide clear and detailed explanations of policy terms, benefits, and changes. - You will address client inquiries and resolve issues promptly and professionally. - You will collaborate with internal teams to update client records and ensure compliance. - You will identify opportunities to improve client satisfaction and retention. - You will stay informed about industry trends and regulatory changes affecting health insurance. What You Bring: - You bring at least 2 years of experience in health insurance or a related customer service role. - You have strong communication skills, both verbal and written. - You possess excellent attention to detail and organizational abilities. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate problem-solving skills and a customer-focused mindset. Bonus Points If You Have: - Experience working in a remote environment. - Knowledge of health insurance regulations and compliance standards. - Bilingual abilities, especially in Spanish. - Previous experience with policy renewal processes. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer competitive salary and performance-based incentives. - We offer comprehensive health benefits including medical, dental, and vision. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative team culture. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@interactiveresources.com. We look forward to hearing from you!