Intelligent Technical Solutions

Compensation

Full Description

Job Description As a SOC Analyst Level 1 at Intelligent Technical Solutions, you will be the first line of defense in monitoring, analyzing, and responding to security threats. This position requires a hands-on approach to security operations, incident response, and threat detection. You will work closely with SOC leadership to ensure that security events are appropriately identified, escalated, and resolved. Job Responsibilities • Monitor security alerts from various security tools (SIEM, MDR, IDS/IPS, etc.) and analyze potential threats. • Triage security incidents, categorize alerts, and escalate as necessary. • Assist in incident response efforts, including investigation and containment of threats. • Conduct initial forensic analysis on logs and endpoint events to identify malicious activity. • Maintain up-to-date documentation on security events, playbooks, and escalation procedures. • Collaborate with other SOC team members to improve threat detection and response capabilities. • Work with clients to remediate issues such as business email compromise, malware, unexpected software, etc. • Provide support to IT teams in the application of security policies and best practices. • Assist in vulnerability management and patching efforts by identifying and reporting risks. • Continuously improve security processes by researching new threats and vulnerabilities. Job Qualifications • 1+ years of experience in a SOC, cybersecurity, or IT security-related role. • Fundamental understanding of cybersecurity principles, networking, and operating systems. • Experience with security tools such as SIEM, endpoint detection and response (EDR), firewall logs, and intrusion detection systems (IDS). • Basic knowledge of threat intelligence, malware analysis, and attack methodologies. • Strong problem-solving and analytical skills. • Ability to follow standard operating procedures and incident response guidelines. • Effective communication skills, both written and verbal. • Understanding of Windows, Mac, and Linux operating systems. • Understanding of Microsoft Entra, Microsoft Azure, and Google Workspace. • Ability to work in a fast-paced, team-oriented environment. • Must hold CompTIA Security+ and CompTIA Network+ or equivalent. • Bachelors in Cybersecurity or Information Technology, CompTIA CySA+, or equivalent is a plus but not required. Job KPI's • Alert Handling Time: Efficiency in analyzing and escalating security alerts. • Incident Response Time: Speed and accuracy in responding to security incidents. • False Positive Rate: Ability to distinguish real threats from false positives. • Documentation Accuracy: Quality and completeness of incident reports. • Collaboration Effectiveness: Contribution to team discussions, investigations, and process improvements. • Security Awareness Contribution: Participation in security training and threat research. Requirements • A home office set up that meets the following: • Computer: A working computer with a minimum of 8GB RAM and one of the following: • Windows 11 with an Intel i5 or i7 (8th generation or newer), or • AMD Ryzen 5 or 7 (2000 series or newer), or • macOS 12 or newer. • Internet: Stable internet connection with at least 5 Mbps download and upload speeds. • Audio Equipment: A quality headset with a noise-cancellation feature for meetings. • Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. • Webcam: An HD webcam for video calls. • 2nd Monitor • UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop) • A very strong cultural fit the ITS way (Our core values will be discussed during the interview) • Excellent command of the English language both spoken and written • Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday) • Able to pass our online behavior and cognitive assessments. • Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer. • Able to provide NBI Clearance (for PH applicants). Compensation Pay rates starts at $5.95/hr and vary by experience and location. Benefits • Comprehensive Health Plans / HMO (Employee & Dependent/s) • Life Insurance • Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions) • Paid Time Off (starts at 15 days per year) • Maternity/Paternity Leave • Paid US Holiday • Night Shift Bonus • Salary Advancement/Loan • Health & Wellness Program • Company-paid training and certification You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible.: Step 1: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT Step 2: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW