Integrated Resources, Inc

Compensation

Full Description

Job Title: Customer Service Specialist I – Centralized Patient Scheduler Location: Costa Mesa, CA Assignment Duration: 6 + Months (with possibility of extension) Pay Rate: $22 - $25/hr. on W2 Job Summary: The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist. Required Skills & Experience: • One (1) – three (3) years of customer service experience. Preferred Skills & Experience: • N/A.