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About the position As a Project Manager / Business Analyst (PM/BA) , you will oversee projects from initiation through completion while performing business analysis to ensure project objectives align with organizational goals. This hybrid role requires leading cross-functional teams, managing resources, and analyzing business processes to identify opportunities for improvement. You will serve as a key liaison between stakeholders and project teams to ensure the successful delivery of projects and effective implementation of business solutions. Responsibilities • Project Planning and Execution Develop and manage comprehensive project plans, including scope, objectives, deliverables (work breakdown structures), timelines, and resource allocation. • Coordinate and lead project teams, assign tasks, and ensure project activities align with approved plans and organizational goals. • Monitor project progress, manage risks, and proactively resolve issues to keep projects on schedule and within budget. • Prepare and present regular project status reports to stakeholders, highlighting key metrics, milestones, risks, and scope changes. • Business Analysis Collaborate with stakeholders to elicit, document, validate, and manage business requirements; translate requirements into clear functional specifications. • Develop and document User Acceptance Testing (UAT) test cases to ensure deliverables meet defined requirements and specifications. • Analyze business processes and workflows to identify gaps, inefficiencies, and opportunities for improvement; recommend practical, value-driven solutions. • Perform data analysis to support decision-making and provide actionable insights. • Stakeholder Engagement Engage stakeholders to understand needs, expectations, and pain points, ensuring alignment with project objectives. • Facilitate clear, consistent communication between stakeholders and project teams throughout the project lifecycle. • Solution Design and Implementation Partner with development teams and business stakeholders to design and implement solutions that address identified business needs. • Assess, define, map, and implement process improvement opportunities. • Oversee testing, validation, and deployment of new systems or processes to ensure quality and business readiness. • Budget and Resource Management Align project scope and deliverables with approved budgets, including cost estimation, ROI analysis, and expense tracking. • Allocate resources effectively to ensure timely, cost-efficient project delivery. • Quality Assurance Ensure project deliverables meet defined quality standards and business requirements. • Address quality issues promptly and implement corrective actions as needed. • Project Closure and Evaluation Lead project closure activities, including final deliverables, stakeholder sign-off, and lessons learned documentation. • Conduct post-project reviews to assess performance, identify successes, and recommend improvements for future initiatives. Requirements • Bachelor’s degree in project management, Business Administration, Information Technology, or related field. • 2-5 years of experience as a Project Manager and/or Business Analyst with demonstrated success delivering complex projects. • 1-3 years of experience in managed healthcare, claims processing, and/or IT development. • Strong organizational, leadership, and multitasking skills with the ability to manage multiple priorities. • Proficiency with project management and business analysis tools (e.g., MS Teams, Lucid/Visio, Smartsheet, MS Project, Jira). • Excellent communication, interpersonal, and problem-solving skills. • Familiarity with Agile, Scrum, or other project management methodologies. Nice-to-haves • Project Management Professional (PMP) certification or equivalent (e.g., PRINCE2). • Business Analysis certification (e.g., CBAP, PMI-PBA). Benefits • Medical • Vision • Dental • Short- and Long-term insurance • Paid Federal Holidays • 16+ days of PTO • Employer paid life insurance • 401K with employer contribution • Wellness program with reward incentives • Employee recognition and reward programs