Insight Global

Compensation

Full Description

Location: Beaverton, Oregon Estimated Contract Duration: 8 months Work Model: Onsite Monday- Thursday; Friday's remote Hours: 9am-5pm; 40 hours per week Estimated Pay Rate: 27.30/hour Exact compensation may vary based on several factors, including skills, experience level, and education. Benefit packages for this role includes medical, dental, and vision insurance. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. REQUIRED SKILLS AND EXPERIENCE - Bachelor's Degree in Marketing, Design, or a related field. - Minimum of 1-2 years' directly relevant work experience including 1-2 years digital marketing or CMS authoring/publishing experience. - Experience with content localization management systems preferred. - Outstanding team player and positive attitude. - Experience building relationships, interacting with cross-functional teams, and understanding and valuing cultural differences. - Ability to prioritize multiple projects and tasks, and reliably meet deadlines. - Ability to work independently and cooperatively in a diverse team environment. - Strong troubleshooting and creative problem-solving skills, logical reasoning, resourcefulness and comfort with ambiguity. PREFFERED EXPERIENCE - Strong experience with Adobe Experience Platform (AEP) and Adobe Workbench (AWB). JOB DESCRIPTION Insight Global is hiring an Audience Build Specialist to work onsite at our largest retail clients in the Pacific Northwest (PNW). The specialist will be responsible for executing all audience builds within our Targeted Communications (Comms) executions. This role involves close collaboration with the team to develop and implement new process improvements, while also partnering with North America (NA) Marketing and Global Audience partners. Key Responsibilities: - Collaborate with the Content Operations Production team to ensure smooth operations. - Act as the first line of defense for any issues related to Fan Out or other audience file problems, working to mitigate these issues promptly. - Create and manage audiences in Adobe Experience Platform (AEP) to support targeted email and app communications. - Maintain quality assurance (QA) audiences in Adobe Workbench (AWB), transitioning to AEP as needed. - Serve as the Adobe Subject Matter Expert (SME). - Act as the point of contact (POC) for external partners, including Customer Data Management (CDM) and global teams. - Handle incident triage and follow up on tickets related to audience incidents. - Assist in improving audience processes and hold partners accountable for standardized briefing and audience Service Level Agreements (SLAs). - Attend and actively participate in all required meetings, both for North America and Global Owned initiatives.