Insight Global

Compensation

Full Description

Title: Customer Success Specialist Location: Onsite Nashville, TN (Near the Zoo) Job Type: Permanent/Direct Hire Salary: Base Salary: $60,000-$68,000+Bonus/Incentives (Total Compensation: $75,000-$80,000) Qualifications: • 3+ years of sales, business development, or marketing experience • Ability to travel regionally as needed Nice to have: • Bachelors Degree • Experience within the food/beverage industry Day-to-Day: Insight Global's client is seeking a Customer Success Manager to join their team onsite in Nashville, TN. In this role, you will build strong client partnerships and take full ownership of a diverse book of business, managing accounts ranging from Fortune 500 companies to smaller organizations. You will serve as the primary point of contact for client needs, ensuring timely issue resolution and exceptional service. This role focuses on client retention, satisfaction, and growth through proactive relationship management and solution-oriented collaboration. You will coordinate closely with cross-functional teams including accounting, finance and, operations to meet client expectations and maintain performance standards. Responsibilities also include conducting regular site visits, supporting sales and retention goals, and representing the company at industry events if needed.