Insight Global

Compensation

Full Description

Must Haves: • 4+ years of patient recruitment and retention experience within a biopharmaceutical company, CRO, patient recruitment vendor or similar organization • Experience with local/in-person patient recruitment in community settings • Background in understanding how to assess outreach efforts and come up with mitigation plans if necessary • Content creation experience (ex. email outreach, text outreach, landing page content, etc.) Summary: The Patient Recruitment & Retention Manager within the RWE Clinical Trials business will be responsible to oversee and manage patient recruitment and retention programs with biopharmaceutical companies (Sponsor) including participating in pre-sales activities, contracting, and ensuring the recruitment program meets contractual requirements in accordance with SOPs, policies, and practices. The role of the Patient Recruitment & Retention Manager is focused on recruitment project delivery, productivity, and quality to ensure strong customer and patient satisfaction for outreach and retention campaigns. Job Responsibilities: • Lead and coordinates project activities and leads completion of deliverables in alignment with overall recruitment program strategy considering impact to risks/risk mitigation, budget, effort estimates and schedule • Serve as the point of contact for the Sponsor and other functional team members for the assigned recruitment project • Participate in bid defense preparations. • Lead bid defense presentations in partnership with the Business development team • Lead activities across numerous functions to meet the objectives of multiple recruitment programs including scope, budget, and schedule • Establish and maintain project documentation and procedures • Develop risk mitigation plans including appropriate communication and escalation plans to mitigate risk • Collaborates closely with other core team leaders within the Clinical Trials business • Demonstrates the ability to proactively identify solutions to improve existing business processes • Understands and maintains compliance with internal and external privacy and legal • Manage the recruitment project finances in accordance with the customer contract and the budget • Work closely with the Sr. Manager and Director of Patient Recruitment and Retention, RWE Clinical Trials and Finance • Identify changes in scope and manage the change control process, as necessary Job Types: Full-time, Contract Pay: $40.00 - $50.00 per hour Expected hours: 40 per week Benefits: • 401(k) • Health insurance • Vision insurance Experience: • Patient Recruitment: 3 years (Required) • Clinical pharmacy: 1 year (Preferred) Work Location: Remote