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Insight Global

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Bilingual Call Center Representative at Insight Global Anaheim, CA

Anaheim, CA
full-time
Posted 9/27/2025
Verified Source
Key Skills:
Call center experience
Customer service
Inbound call handling
Communication
Typing (36 WPM required)
Bilingual (Spanish, Vietnamese, or Chinese required but missing)

Compensation

Salary Range

$40K - 55K a year

Responsibilities

Handle inbound calls from healthcare members, address enrollment inquiries, book appointments, and manage customer complaints in a fast-paced call center.

Requirements

1-2 years inbound call center experience, high school diploma or GED, good communication, typing 36 WPM, bilingual in Spanish, Vietnamese, or Chinese.

Full Description

Bilingual Call Center Representative job at Insight Global. Anaheim, CA. Job Description Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Skills and Requirements - 1-2 years of experience working in a call center with inbound calls (50+ calls a day) - High School diploma or GED - Good communication and personality - Ability to type at least 36 WPM - Adaptable and eager to learn, willing to work in a fast paced call-center - Excellent communication and reliable - Bilingual in Spanish, Vietnamese, and/or Chinese null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

This job posting was last updated on 9/30/2025

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