Innovative Vision

Compensation

Full Description

Job Description: • Provide impeccable customer service to all customers • Answer any questions the customer may have about available products and services • Listen to customer concerns and complaints with the goal of identifying the causes of the problem • Ensure customer satisfaction Requirements: • Customer service agents with a passion for excellence • Soft sales experience an asset • Strong problem-solving skills • Empathetic disposition • Call center or customer service experience preferred • Sales experience an asset • Basic knowledge of computer software and office systems • Secondary Level Passes in Mathematics and English Language • Flexibility to work different shifts (including evenings, weekends, or holidays) • Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer • Excellent listening skills and an empathetic voice and manner • Dedication to customer satisfaction Benefits: • Flexible work arrangements