Innova Dental Implant Institute

Compensation

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Experienced Dental Receptionist & Care Coordinator (Remote) Innova Dental Implant Institute – Brunswick, GA (Remote) About Us Innova Dental Implant Institute is a fast-growing, technology-driven oral and maxillofacial surgery practice with a strong focus on dental implants and full-arch reconstruction. We are known for precision, efficiency, and an exceptional patient experience. As we expand, we need a highly professional, polished communicator to help support our patients and strengthen our brand. Position Overview We are seeking an experienced, remote Dental Receptionist & Care Coordinator with a clear, friendly, professional phone presence and the ability to assist with basic marketing tasks. This is a patient-facing role that requires confidence, warmth, attention to detail, and strong organizational skills. ResponsibilitiesPatient Communication & Call Management • Answer all inbound calls promptly in a clear, professional manner • Schedule consultations, surgeries, telehealth visits, and follow-ups • Provide patients with pre-op/post-op instructions • Manage inbound leads, referrals, and patient messages • Ensure no calls are missed and voicemails are returned quickly • Triage urgent situations appropriately Care Coordination • Guide patients through multi-step treatment plans (implants, All-on-X, wisdom teeth) • Communicate treatment expectations clearly • Manage digital forms, consents, reminders, and follow-ups • Track referral relationships and patient progress in our CRM Marketing Support (Light) • Assist with social media posting and content organization • Help execute simple marketing campaigns • Support referral outreach and community events • Maintain a monthly checklist of marketing tasks Requirements • 1+ years dental front desk or dental call center experience required • Clear, professional-sounding phone voice — must be comfortable speaking with patients • Strong multitasking and organizational abilities • Excellent written and verbal communication • Tech-savvy (Google Workspace, CRM systems, scheduling platforms) • Self-directed, reliable, and comfortable working remotely • Positive, empathetic, patient-centered approach Preferred: • Oral surgery, implant, or orthodontic experience • Experience with marketing or social media management • Familiarity with implant terminology or full-arch procedures What We Offer • Remote work • Competitive pay based on experience • Long-term, stable position in a growing specialty practice • Opportunity to expand into Marketing Coordinator or Lead Care Coordinator Job Types: Full-time, Part-time Pay: $17.00 - $30.00 per hour Expected hours: 20 – 40 per week Benefits: • Employee discount • Work from home Work Location: Remote