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InfoQuest Consulting Group Inc.

InfoQuest Consulting Group Inc.

via Glassdoor

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Team Lead - Technical Support

Anywhere
Contract
Posted 1/22/2026
Verified Source
Key Skills:
Python
MS SQL Server
APIs

Compensation

Salary Range

$120K - 150K a year

Responsibilities

Support and troubleshoot the 'Sales Order Inventory Allocation and Forecast Optimization' system, including incident management, change management, and system improvements.

Requirements

Requires experience with Python, PL/SQL, Machine Learning, MS SQL Server or Oracle, JavaScript, and familiarity with Azure and Mulesoft is a plus.

Full Description

Duration & Type: 12 months Contract with a major pharmaceutical industry client Location: Summit, NJ (Remote) Description: This is a Technical Lead role to support the ‘Sales Order Inventory Allocation and Forecast Optimization’ system. The application/system is deployed in Azure with MS SQL Server as back end. It is integrated with SAP via Mulesoft API’s. The application uses Machine Learning algorithms, Python and Javascript. Responsibilities: • Responsible for various system functions, including: Incident, change, system and project management. • Responsible for troubleshooting websites, applications, and user access issues. • Document incident items and escalates as necessary. • Responsible for facilitating new or enhanced change management requests and post-change validations, and schedule change controls. • Coordinate issue resolution and validation of services restored. • Perform application troubleshooting, and make recommendations for improvements and changes. • Work with vendors as needed to resolve issues. • Responsible for configuring installed software on all environments, perform fine tuning and application documentation. • Assist in troubleshooting servers, transmissions, and firewall access issues. • Assist with Disaster recovery testing. • Responsible for application and infrastructure monitoring, coordinating with enterprise management and business unit on assigning and updating alerts. • Coordinate report reprints and monitor job processing. • May perform project management functions as either a project manager or team member. • 24 X 7 on-Call responsibilities for various applications. • Other duties as assigned. Required: • Education: Bachelors degree or higher • The primary skill set of this candidate must include Python, PL/SQL, Machine Learning, MS SQL Server or Oracle and JavaScript. • Nice to have skills: Familiarity with Azure, Mulesoft, API Integration. • Desired domain experience: Forecast Optimization techniques, Data Science, Sales Order Management concepts, Supply Chain For consideration, please send resume to career@infoquestgroup.com

This job posting was last updated on 1/29/2026

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