Industrial Electric Manufacturing

Compensation

Full Description

About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Sales Operations Manager Location: US Remote Reports To: VP, Sales Salary Range: $150,000 - $183,000 Annually Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Trusted by industry leaders, IEM combines engineering expertise with manufacturing strength to power the most ambitious projects and drive the future of innovation. Position Summary We are seeking a detail-oriented and strategic Sales Operations Manager to join our growing team. This role will be instrumental in enabling our sales organization to perform at its best by improving processes, optimizing tools, analyzing data, and ensuring cross-functional alignment. You’ll serve as the backbone of the sales team — removing friction, improving visibility, and helping leadership make informed decisions. Key Responsibilities Sales Process Optimization Evaluate, refine, and document sales workflows to ensure efficiency and consistency. Identify bottlenecks and implement solutions to shorten the sales cycle. Partner with leadership to design and roll out scalable processes as the organization grows. Manage and maintain document and process integrity (e.g. Sharepoint) CRM Administration & Data Quality Own day-to-day management and optimization of the CRM system (Salesforce). Ensure pipeline accuracy, data integrity, and adoption across all sales teams. Reporting, Forecasting & Analytics Build and maintain dashboards for leadership to track KPIs, pipeline health, and performance. Support quarterly and annual forecasting processes with data-driven insights. Conduct win/loss analysis and trend reporting to inform strategic planning. Sales Enablement & Training Support onboarding of new sales hires with process training and tool setup. Develop training guides, playbooks, and resources to drive consistency across the team. Act as a subject matter expert for sales tools and processes. Cross-Functional Alignment Collaborate with Marketing to ensure lead management, campaign tracking, and attribution are seamless. Partner with Finance on sales compensation tracking, quota setting, and revenue reconciliation. Work with Execution & Delivery team and Operations to align handoffs and customer lifecycle processes. Technology & Tool Management Evaluate, implement, and manage sales technology stack (automation, enrichment, enablement tools). Continuously identify opportunities to streamline workflows through automation and integrations. Strategic Projects & Support Provide ad hoc analysis and insights to support sales strategy initiatives. Lead or support special projects such as territory planning, account segmentation, or incentive design. Act as a trusted advisor to sales leadership on operational improvements. Qualifications Bachelor’s degree in Business, Finance, Marketing, or related field (or equivalent experience). 15-20 years of experience in Sales Operations, Revenue Operations, or Business Operations. Strong proficiency with CRM systems (Salesforce). Advanced Excel/Google Sheets and data analysis skills; experience with BI tools (Tableau, Power BI, Looker) is a plus. Excellent communication skills with the ability to present insights clearly. Strong problem-solving mindset, highly organized, and detail-oriented. Ability to travel 10-20% of the time. Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at https://www.iemfg.com We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.