Indigo Beam

Compensation

Full Description

This is a remote position. Position Overview The Senior Systems Engineer, M365, is a subject matter expert responsible for designing, administering, and optimizing the Microsoft 365 ecosystem within the IT environment. This role will focus heavily on Exchange, Teams, SharePoint, OneDrive, security & compliance, identity & access management, and automation. As a senior technical resource, the individual will ensure the performance, security, and availability of Microsoft 365 services while collaborating with cross-functional IT teams, business stakeholders, and third-party vendors. This position requires technical expertise combined with a strategic approach to drive innovation, streamline processes, and support the company’s digital transformation initiatives. The ideal candidate is a proactive, adaptable professional with deep expertise in Microsoft 365 platforms, automation, identity governance, and cloud service optimization. Key Responsibilities Microsoft 365 Systems Engineering & Administration Design, implement, and maintain Microsoft 365 solutions, including Exchange Online, Teams, SharePoint, OneDrive, and other M365 collaboration services. Oversee the health, performance, and scalability of M365 systems, ensuring optimal end-user experience. Administer email systems, including mail flow, distribution groups, shared mailboxes, and email security (e.g., Defender, DKIM, SPF, DMARC). Lead configuration and management of Microsoft 365 security & compliance tools (eDiscovery, Data Loss Prevention, Retention, Litigation Hold). Manage M365 licensing, subscriptions, and service feature rollouts. Identity, Authentication & Access Management Administer Azure Active Directory (Azure AD), Entra Connect, and hybrid identity environments. Configure and manage Conditional Access, Multi-Factor Authentication (MFA), and Privileged Identity Management (PIM). Automate identity lifecycle processes (user provisioning, access assignments, offboarding) using PowerShell and Azure Automation. Support and maintain hybrid identity synchronization (Entra Connect) and federated authentication. Automation & Optimization Develop and maintain PowerShell scripts and automation workflows for system administration, user lifecycle management, and reporting. Implement Infrastructure as Code (IaC) principles where applicable to manage cloud resources efficiently. Drive efficiency improvements across the M365 platform through process automation and configuration optimization. Collaboration Platform Enhancement Enhance the Microsoft Teams and SharePoint Online user experience through governance, configuration, and customization. Support the adoption and optimization of collaborative tools within M365 to streamline workflows and improve user productivity. Security & Compliance Implement security best practices within the Microsoft 365 ecosystem, including role-based access controls, email threat protection, and data governance policies. Collaborate with cybersecurity and compliance teams to maintain M365 security posture and ensure regulatory compliance (e.g., SOX). Assist with internal and external audits related to M365, identity management, and access controls. Backup, Recovery & Business Continuity Administer Microsoft 365 backup and recovery solutions to ensure data protection and business continuity. Develop recovery procedures and ensure M365 services align with disaster recovery requirements. Collaboration, Mentorship & Support Work alongside IT infrastructure, security, and application teams to deliver integrated cloud solutions. Mentor junior team members and serve as a technical escalation point for Microsoft 365-related issues. Engage with Microsoft Premier Support and third-party vendors to resolve platform-specific incidents and optimize services. Requirements Education & Experience 7+ years of IT experience, with at least 4 years of hands-on experience administering and engineering Microsoft 365 platforms and hybrid cloud environments. Technical Skills Deep expertise in Microsoft 365 services: Exchange Online, Teams, SharePoint, OneDrive, Security & Compliance. Strong understanding of Active Directory (On-Prem), Azure Active Directory (Azure AD), hybrid identity synchronization (Entra Connect), and authentication protocols. Proficiency in PowerShell scripting and automation for M365 administration. Experience with email security standards (SPF, DKIM, DMARC) and Microsoft Defender. Familiarity with Microsoft 365 compliance tools (eDiscovery, Retention, DLP) and SOX-related IT controls. Knowledge of network protocols and concepts as they relate to cloud services (DNS, TCP/IP, VPN).