Indagare

Compensation

Full Description

Description Position Overview: Indagare is seeking Travel Operations Assistants to join our Bookings team. Our Travel Operations staff support a Trip Designer partner, working closely with them to manage the logistical and operational needs of all trip-planning activities that enable our members to discover authentic experiences and make remarkable journeys. You will report to the Operations Manager. This is a fully remote position. What You’ll Do • Ensure all-important details are gathered to put together a trip itinerary. This includes: • Corresponding by phone and/or email with hotels and other suppliers (tour guides, ground operators, etc.) to check rates and availability. • Making and confirming reservations and services. • Creating and editing detailed trip proposals, itineraries, and final documents. • Troubleshooting common travel questions such as routing, visa requirements, etc. • Ensuring accurate pricing, invoicing, and payments working with international currencies. • Establish strong relationships with travel partners and destination experts. • Collaborate and share intel with other Travel Operations Assistants and Designers, as well as assist in training and coverage efforts. • Expand your knowledge of the travel industry and destinations via Indagare training to grow into a Trip Designer or Operations Lead role. • Other duties as assigned. • This position is currently remote and can be based anywhere in the United States. What You’ll Bring • Bachelor’s degree preferred • 1+ years of full-time professional experience preferred • A passion for travel planning and a strong desire in growing into a travel specialist • A natural ability to deliver excellent customer service in line with our hospitality ethos • Strong organizational skills with demonstrated ability to meet key milestones on time and with quality • Excellent attention to detail and follow-through • Ability to adjust to changing priorities and handle multiple assignments at once in a fast-paced, dynamic environment • Positive and collaborative attitude • Technical skills to get the job done. This includes being proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Google Docs, Google Sheets). Slack, Salesforce and Zoom experience preferred