Improvix Technologies

Compensation

Full Description

Communications, UX, and AI-Enabled Design Team Lead Full Time | Remote (Washington, DC Preferred) Clearance: Active Secret Required ROLE OVERVIEW Improvix Technologies (IPX) is reshaping strategic communications by integrating advanced design practices, AI-enabled workflows, and mission-aligned change leadership. In this role, you will lead a high-performing, multidisciplinary communications and design team supporting senior federal stakeholders. You will direct the development of strategic content, visual storytelling, user-centered design artifacts, and AI-augmented communications products while guiding teams through evolving federal technology expectations. You will serve as a trusted advisor to government executives, providing structured thinking, strategic clarity, and modernization leadership as agencies increasingly adopt AI technologies in alignment with emerging federal guidance. ---------------------------------------- KEY RESPONSIBILITIES STRATEGIC LEADERSHIP & TEAM ENABLEMENT * Lead, mentor, and upskill a multidisciplinary communications, design, and UX team to ensure delivery excellence and professional growth * Coach team members on the effective, safe, and compliant use of AI-enabled tools in communications and design workflows * Promote adoption of federal AI competency frameworks and skills-based development practices * Foster a culture of innovation, accountability, accessibility, and continuous improvement * Align team delivery practices with top-tier consulting delivery models CLIENT ENGAGEMENT & EXECUTIVE ADVISORY * Serve as a primary client-facing lead supporting senior government stakeholders * Facilitate strategic discussions and guide decision-making with executive leadership * Translate complex or ambiguous requirements into structured action plans and deliverables * Present executive-ready recommendations with clarity and authority * Lead change management initiatives that modernize communications and integrate emerging technologies AI-ENABLED COMMUNICATIONS & DESIGN EXCELLENCE * Integrate generative AI tools into communications and design workflows to improve efficiency and quality * Ensure human review and quality assurance of AI-assisted content and design outputs * Address compliance, bias, and accuracy considerations in AI-assisted environments * Direct development of high-impact deliverables, including: * Executive presentations and briefings * Strategic roadmaps and messaging frameworks * Operating models and communications strategies * UX artifacts such as journey maps and service blueprints * Design prototypes and visualization products * Ensure deliverables meet Section 508 accessibility requirements and federal AI governance expectations OPERATIONAL EXCELLENCE & MULTI-WORKSTREAM MANAGEMENT * Manage multiple high-visibility deliverables simultaneously across complex workstreams * Balance competing priorities and aggressive timelines typical of federal consulting engagements * Establish structured workflows, reporting mechanisms, and hybrid/agile processes * Implement best practices in design operations, content governance, accessibility, and AI-enabled service delivery * Mitigate risks and maintain transparency across project execution ---------------------------------------- REQUIRED QUALIFICATIONS * Active Secret Clearance * 7+ years of experience in strategic communications, UX, human-centered design, digital strategy, or related fields * 3+ years of experience leading high-performing teams in consulting, government, or mission-driven environments * Demonstrated experience implementing generative AI within communications or design workflows * Knowledge of federal AI guidance and responsible-use considerations * Experience mentoring teams in adopting AI-enabled tools and modern workflows * Experience managing complex stakeholder environments and presenting to senior executives * Proficiency with collaboration and design tools such as Figma, Miro, and similar platforms * Experience using Jira or equivalent workflow management systems * Strong written and verbal communication skills * Ability to operate effectively in high-visibility, high-accountability environments * Knowledge of Section 508 accessibility standards ---------------------------------------- WHAT SUCCESS LOOKS LIKE IN THIS ROLE * The team consistently delivers high-quality, consulting-grade communications and design products * AI-enabled workflows improve delivery speed, accessibility, and product quality while maintaining human oversight * Stakeholders trust your leadership and strategic guidance * Meetings and working sessions result in clear alignment and actionable decisions * Operational processes evolve to support innovation, scalability, and continuous improvement