Impel

Compensation

Full Description

As an Implementation Specialist, Data Operations, you’ll be responsible for executing behind-the-scenes tasks critical to onboarding success. You’ll own data configuration, integration setup, workflow activation, and quality checks to ensure the platform is functioning as expected before and during client go-live. You will partner closely with client-facing specialists to align timelines and deliverables. Configuration & Data Management * Configure system settings and data mappings based on client needs. * Perform data imports, validate results, and troubleshoot issues. Collaboration & Documentation * Collaborate with Engineering or Product for integration setup. * Maintain detailed implementation records and internal documentation. Performance & Process Improvements * Monitor performance and proactively resolve potential blockers. * Support continuous improvement of implementation tools and processes. * Continuously learn and apply new platform features, configurations, and data capabilities to support accurate and scalable implementations. Other * Maintains confidentiality of work-related issues, records, and company information. * Demonstrates a commitment to Diversity, Equity, and inclusion by treating everyone with respect and dignity, ensuring all voices are heard, and advocating for change. Qualifications * 2+ years in technical onboarding, systems configuration, or data opsHigh attention to detail and comfort with spreadsheets, APIs, or platform toolsExperience working cross-functionally with technical and client-facing teams * Ability to manage multiple priorities with minimal oversight