IM GLOBAL LLC

Compensation

Full Description

Entry-Level Logistics Coordinator job at IM GLOBAL LLC. Grapevine, TX. Job Description Job Description Responsibilities Overview: • Assist with the communication between the customer services team and our US vendor. • Responsible for ensuring the completeness of customs clearance information and documents. Ensure the communication between our service providers and airlines is completed in a timely manner. • Real-time monitoring and tracking of shipment's customs clearance information and status, investigate, resolve, and communicate operational or entry issues. • Coordinate and follow up with our warehouse and 3rd party warehouses for the customer's needs, such as order fulfillment, forwarding, drop ship, transshipment, demolition, and etc. • Monitor and coordinate import customs clearance and transportation. • Coordinate with our customer service team to follow up with our last-mile solution providers regarding lost packages, undeliverable packages, and refund requests. Qualifications: • Bachelor’s degree from 4-year college or university and 1-2 years related experience and/or training • Excellent analytical and problem-solving skills • Excellent written and verbal communication skills • Proficient with Microsoft Office Suite or similar software