ICON plc

Compensation

Full Description

Description: As a Patient & Site Engagement Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. The position is primarily accountable for the management, execution and timely delivery of tactics for patient and site-facing initiatives for a clinical trial as defined in the Statement of Work. Tactics include, but are not limited to: patient recruitment, retention or compliance; Informed Consent; or patient or site engagement. This position acts as the interface with key operational global and local stakeholders, Clinical trial Managers, Local Trial Managers and Site Managers, suppliers, and other stakeholders involved in the development, management, and dissemination of patient and site-facing tactics. This position is responsible for maintaining the library of tools and tactics invTMF, as well as maintaining documentation of business processes and quality standards for effective tactic development. Requirements: REQUIRED EXPERIENCE: 5+ years clinical research industry experience Bachelor's or Associates Degree required Bachelor’s Degree or equivalent, preferably in a scientific or health-related discipline - preferred Experience in patient recruitment, clinical trial execution with a pharmaceutical company, CRO, and/or healthcare facility/research site PREFERRED EXPERIENCE: At least 3 years of relevant experience in patient recruitment, clinical trial execution with a pharmaceutical company, CRO, and/or healthcare facility/research site. Expertise in the areas of drug development, clinical trial operations, and strategic planning. Previous experience in clinical trial operations including the execution of study outreach, patient compliance and study support programs. Strong planning and tracking skills, customer focused, well organized, detail oriented and capable of successfully managing multiple projects. Excellent time, priority, and self management skills. Strong project management skills. Strong team orientation; demonstates initiative to solve problems and improve efficiency and/or customer service. High-degree of proficiency in Microsoft Excel, PowerPoint and Word. Microsoft Project preferred. Benefits: Various annual leave entitlements A range of health insurance offerings to suit you and your family’s needs Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits