ICF

Compensation

Full Description

ICF is seeking a forward-thinking Intergraded Digital Collections Manager for Child Welfare Information Gateway, a service of the Children’s Bureau (CB), Administration for Children and Families (ACF), US Department of Health and Human Services (DHHS) that centralizes resources for the nation’s child welfare, adoption, and foster care professionals, along with the public. The Digital Collections Manager will lead the configuration, maintenance, and strategic development of the Information Gateway Integrated Library System (ILS), Ex Libris/Clarivate, and digital collections. This role is central to enhancing user experience, integrating emerging technologies such as AI and GenAI, and ensuring compliance with evolving digital copyright laws. The successful candidate is a team player with the ability to work in a fast-paced environment, demonstrate both the adaptive and technical skills necessary to effectively lead an integrated, user-friendly digital collection environment, and handle multiple competing priorities while maintaining high quality results. Key Responsibilities: Support innovation by advancing digital infrastructure, integrating emerging technologies, and continuously enhancing systems and workflows to improve access, usability, and strategic value of digital collections. Administer and continually optimize the Ex Libris Alma and Primo VE platforms, including system configuration, workflows, and integrations. Ensure seamless interoperability between the ILS and third-party systems (e.g., authentication, discovery, analytics). Manage digital collections, including metadata quality, access, and preservation. Adeptly leverage and continually assess emerging technology to employ automation, AI and genAI tools to improve workflows, metadata creation, content discovery, and user engagement. Establish internal processes and lead the implementation regarding changes/updates in digital copyright law to ensure compliant access and dissemination. Work collaboratively with Data Scientists to establish a data visualization strategy to analyze usage data to inform collection development and improve digital services. Provide training and support to implement new AI digital information technologies, Alma, Primo, and related technologies and work closely with IT Development teams. May supervise up to two staff including Digital Curation Specialist and Business Analyst. Basic Qualifications: Alma Administrator Certification Master’s degree in digital library information science, digital information systems, digital curation, or dual degree in legal studies or communications law and library information science. Minimum 7 years of experience managing Ex Libris Alma and Primo VE in an academic or research library setting. Minimum 2 years’ experience with LIS integration with AWS applications including AWS Bedrock, Glue, Connect, Lex Preferred Skills/Experience: Demonstrated knowledge of digital copyright law and guidance Deep understanding of Alma workflows (acquisitions, cataloging, fulfillment, analytics) and Primo VE customization. Demonstrated ability to extract and analyze LIS data, integrate meaningfully with other data sets and visualization. Working knowledge of Power BI. Experience with metadata standards (MARC, Dublin Core, MODS, etc.). Familiarity with APIs, integrations, and system interoperability. Demonstrated expertise in ensuring compliance with accessibility standards and centering user-centered design principles. Strong analytical, communication, and project management skills. Knowledge of scripting languages (e.g., Python, JavaScript) for automation or data manipulation. Professional Skills: Team player with the ability to work in a fast-paced environment Ability to manage multiple projects simultaneously and maintain high-quality results Great organization and time management skills. Excellent verbal, interpersonal, and written communication skills. Demonstrated, outstanding level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy. Ability to apply detailed knowledge of organizational procedures to make independent decisions Strong attention to detail and ability to produce error-free work products Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions Willingness to innovate or create new approaches to reach desired goals Proficient with M365 applications (e.g. Word, Excel, and PowerPoint). Proficient with virtual communication platforms (Teams, Zoom, Mural, etc.) Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,722.00 - $125,327.00 Nationwide Remote Office (US99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.