Find your dream job faster with JobLogr
AI-powered job search, resume help, and more.
Try for Free
ICF

ICF

via Remote Rocketship

Apply Now
All our jobs are verified from trusted employers and sources. We connect to legitimate platforms only.

Customer Care Advisor, Energy

Anywhere
full-time
Posted 8/30/2025
Verified Source
Key Skills:
Energy audits
Energy savings calculations
Lighting retrofit design
HVAC system assessment
Electrical contracting
Customer service
Data entry

Compensation

Salary Range

$60K - 90K a year

Responsibilities

Evaluate, implement, and verify utility-sponsored energy efficiency projects, including technical reviews, customer interaction, and energy savings calculations.

Requirements

Requires a high school diploma, bachelor's degree, 2+ years customer service or related experience, 2+ years in trades like lighting or HVAC, and knowledge of energy efficiency technologies.

Full Description

Description: • Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility sponsored energy efficiency projects are successfully executed. • Review project application forms and submittals by customers, contractors, engineers/consultants, and other program participants in order to ascertain compliance with program policies and procedures. • Provide technical assistance and guidance on energy efficient technologies and practices to companies participating in utility-sponsored programs • Review technical specifications, engineering calculations and cost estimates for energy efficiency projects. • Interface with customers and contractors participating in utility sponsored programs. • Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database. • Process paperwork for program incentive payments per established policies and procedures. • Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate. • Conduct lighting and other energy using equipment surveys to verify installation and operation of energy efficiency equipment. • Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team. Requirements: • Highschool Diploma • 2+ Years of professional work experience in customer service, data entry or related work experience • Bachelor's Degree • 2+ years of experience in the trades (lighting and HVAC) strongly preferred • Electrical or HVAC contracting • Experience performing energy audits and energy savings calculations • Lighting retrofit designs and assessment and installation • HVAC System assessment, operations and maintenance. • Interacting with business owners, representatives, and other key stakeholders • Knowledge of energy efficient technologies and practices related to lighting, motors, HVAC systems, commercial or residential building energy technologies or experience in the building trades is a plus. • Prior experience or a strong interest in energy efficiency is a plus! Benefits: • Quality of life: Flexible workplace arrangements, work-life balance. • Investment of community: Donation matching, volunteer opportunities. • Investment in you : Tuition reimbursement, 401k matching, Employee Stock Purchase. Plan and access to professional development resources. • And many, many more (Ask your recruiter for more details!).

This job posting was last updated on 9/4/2025

Ready to have AI work for you in your job search?

Sign-up for free and start using JobLogr today!

Get Started »
JobLogr badgeTinyLaunch BadgeJobLogr - AI Job Search Tools to Land Your Next Job Faster than Ever | Product Hunt