via Workday
$61K - 104K a year
Providing technical support, troubleshooting complex issues, and creating documentation.
Extensive technical support experience with enterprise systems, troubleshooting skills, and team leadership.
Account Manager, Commercial Real Estate (Field-Based) Utility Programs and Services Location: Montgomery County, Prince George’s County, and Eastern Shore Maryland Regions (Field-Based + Remote Work from Home) Are you ready to make a difference? ICF is seeking an Account Manager to take a significant role in the implementation of commercial energy efficiency programs in Pepco and Delmarva Power, Maryland. The selected candidate will be responsible for recruiting some of the area’s largest real estate developers, property management and multi-family firms into the programs. As a key member of our team, you will play an essential role in driving sustainable initiatives and supporting the growth of energy efficiency solutions across multi-family properties. Your expertise and dedication will help shape innovative strategies that benefit both our clients and the broader community. The candidate will partner with large firms to support them with their energy efficiency and sustainability projects. The expected result is an increase in participation in utility energy efficiency and electrification programs. We place a premium on creativity, an ability to work independently, but to also function as part of a team, a drive to succeed, and a commitment to client satisfaction. This position is open to Maryland-based candidates as well as those willing to relocate. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k-matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Build and maintain strategic partnerships with large real estate and property management firms to drive participation in PHI’s energy efficiency programs. Engage and collaborate with trade allies and professional organizations to expand program awareness and adoption within the real estate sector. Design and deliver targeted seminars and presentations and represent the program at industry events to enhance visibility and stakeholder engagement. Facilitate ongoing, effective communications with participants and stakeholders to assess needs, gather feedback, and provide timely updates for sustained engagement and program success. Assist program managers in creating and executing promotional strategies that align with program goals and foster growth. Develop and present client-facing status reports documenting performance metrics, activities, contractor/consultant involvement, and progress toward objectives. Support internal program operations by managing reporting, reviewing applications, forecasting, developing marketing materials, and providing client support. Identify and implement process improvements and best practices to optimize program delivery and enhance participant satisfaction. Collaborate with cross-functional teams to ensure seamless integration of program initiatives with client objectives. Apply industry expertise and organizational skills to drive continuous growth and effectiveness of energy efficiency programs, ensuring clients and partners receive outstanding support in achieving sustainability goals. Must have a reliable vehicle for local travel. Requirements are between 40% to 75% of the time. (reimbursement for mileage provided) What we need you to have (minimum qualifications): Bachelor’s degree in (Business Administration, Energy, Communication, Sciences or related fields)(candidates can substitute years of experience for each year of education) 2+ years of experience working with Maryland's commercial real estate marketplace Must have valid driver’s license, an operational vehicle for transportation (or regular access to a vehicle), and successfully pass a Motor Vehicle Records (MVR) check What we would like you to have: 5+ years of experience managing or selling energy efficiency opportunities, with specific experience in one of the following: HVAC contractors, distributors, commercial real estate, federal government, or retail customers. Ability to explain the principles of energy efficiency and electrification to a wide array of audiences Ability to analyze an audit report and present recommendations to real estate stakeholders Proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel) An energy efficiency background with a solid knowledge of building mechanical systems and commercial lighting Economic analysis and familiarity with DSM program planning and evaluation Utility experience and understanding of DSM program implementation Excellent verbal and written communication skills High degree of self-confidence, determination, and motivation to excel Ability to prioritize and multi-task, and work under strict deadlines Ability to manage multiple time-sensitive priorities without diminished effectiveness Sound business ethics, including the protection of proprietary and confidential information Ability to work with all levels of internal employees, as well as with outside clients and vendors Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude Strong adaptability and project prioritization skills Strong organizational and project management skills to coordinate and implement new ideas and initiatives Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $60,927.00 - $103,576.00 Maryland Remote Office (MD99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.
This job posting was last updated on 12/16/2025