iCert Global

Compensation

Full Description

Job Description: • Lead the end-to-end delivery of Icertis platform and Vera AI implementations for enterprise clients across industries and geographies. • Define program vision, success criteria, delivery models, and multi-phase roadmaps aligned to customer transformation objectives. • Oversee project planning, estimation, risk management, release management, and client acceptance for complex, multi-country deployments. • Manage program budgets, KPIs, and performance metrics ensuring profitability and customer satisfaction. • Act as the senior point of contact for client executives, sponsors, program and project managers (PMO, Legal, Procurement, IT, Finance, and Sales organizations). • Facilitate daily, weekly, steering committee meetings, executive reviews, and cross-functional discussions internally and with clients to align business goals with delivery execution. • Cultivate trusted relationships across customer leadership teams and Icertis internal stakeholders. • Champion adoption of Icertis Vera features and GenAI capabilities (e.g., contract analysis, clause suggestion, summarization, and workflow intelligence). • Guide customers in identifying realistic GenAI use cases and managing change across enterprise SaaS ecosystems. • Collaborate with Product and Engineering teams to provide structured field feedback and influence product evolution. Requirements: • Bachelor’s degree in Business, Computer Science, Information Systems, or related discipline. • MBA, PMP, PgMP, or Agile certification preferred. • 15+ years of professional experience, including at least 6–8 years managing complex enterprise SaaS or technology transformation programs. • Proven success leading CLM, Procurement, or Quote-to-Cash (O2C/S2P) implementations integrating with major ERP or CRM platforms (SAP, Salesforce, Oracle, Dynamics). • Experience working with global teams and managing multi-million-dollar delivery programs across multiple clients or regions. • Familiarity with AI-powered SaaS solutions, including defining GenAI use cases and adoption plans within enterprise settings. • Strong understanding of contract lifecycle management processes and alignment across Legal, Procurement, and Commercial functions. • Advanced program management, governance, and enterprise stakeholder engagement capabilities. • Exceptional communication and executive presentation skills with ability to engage and influence C-level audiences. • Excellent business acumen, problem-solving skills, and decision-making under complex delivery conditions. • Proficiency with modern project tools and frameworks (Smartsheet, Jira, Power BI, MSA, Agile/Hybrid models). • Strong organizational and multitasking abilities, with demonstrated success handling multiple concurrent engagements. Benefits: • Robust medical (physical & mental vision and dental benefits) • Employee assistance program (EAP) • Equity (RSUs) and shared ownership in the company • Generous 401K match • Flexible work environment • Paid maternity and paternity leave • Generous holiday and PTO program • CaaS (coaching as a service) • Annual personal development allowance • 7 Days for Humanity – 7 paid volunteer days annually • Global and regional DEIB steering committees, employee resource groups (ERGs) • Global DEIB training programs and guest speakers throughout the year