Ice Cream Jubilee

Compensation

Full Description

Supply Chain & Manufacturing Manager (Frozen Desserts) Company: Ice Cream Cooperative (Ice Cream Jubilee, Blue Marble, & Chee Hoo) Location: Remote - Mid-Atlantic preferred (within 3 hours’ drive of DC; e.g., rural PA/WV/VA/MD) Type: Full-time, exempt Reports to: COO (with regular CEO interaction) The Role Own end-to-end supply chain and manufacturing for two growing frozen dessert brands. You’ll run production planning, co-packer oversight, procurement, inventory, logistics, and quality coordination. We want a ruthlessly detail-oriented operator who thrives autonomously in a remote setting, manages up crisply, and installs operational excellence through disciplined process and data analysis. What You’ll Do Production & Operations Planning • Convert demand forecasts into executable weekly/monthly production plans. • Maintain the master schedule; align capacity, materials, and labor to prevent stockouts/overbuild. • Own Bill of Materials (BOM) accuracy, overrun/yield standards, and post-run variance analysis. Co-packer & Plant Oversight • Manage day-to-day with co-manufacturers: slotting, changeovers, approvals, and post-run reconciliations. • Push on-time delivery performance; escalate risks early with options and tradeoffs. Procurement & Suppliers • Purchase ingredients and packaging; track price, lead times, and logistics. • Maintain safety stocks, dual-source plans, and long-lead coverage. • Drive documented cost savings without compromising quality. Inventory, Warehousing & Logistics • Keep Raw/Work-In-Progress/Finished Goods inventory accurate across frozen storage warehouses and 3PL freezers (cycle counts, expiration dates/code outs, lot traceability, etc.). • Plan and dispatch shipments to frozen storage warehouses, distributors, and retail shops. • Fulfill Purchase Orders from Distributors/Customers in timely manner, scheduling freight and managing customer expectations around the delivery • Maintain clean item masters and location data. Quality, Food Safety & Compliance • Enforce specs/SOPs; coordinate Certificates of Authenticity (COAs), quality assurance processes, and corrective and preventative action practices with co-packers. • Support compliance with food safety basics (allergens, sanitation, recalls, traceability, etc.). Data, Systems & Reporting • Build lightweight dashboards for forecast accuracy, on-time delivery, yield, COGS variance, inventory turns, and service level. • Keep Manufacturing Resource Planning (MRP) tool, BOMs, and SKUs up-to-date and accurate; standardize naming and versions that are consistent across brands and SKUs. • Send concise weekly updates that manage up with choices and implications. Commercialization & Change Control • Partner with Culinary Lead on new SKUs: spec lock, BOMs, vendor setup, costings, trials, launch readiness. • Lead change control for ingredients/packaging; plan phase-ins/phase-outs and rework. Qualifications Must-Haves • 3–7+ years in CPG food/bev supply chain or manufacturing (frozen/refrigerated strongly preferred). • Hands-on ownership of production planning, inventory control, and co-packer/3PL coordination. • Comfortable with standard food safety fundamentals; able to read COAs and support investigations. • Systems-driven: MRP experience and spreadsheet fluency (pivots, lookups, error-proofed models). • Impeccable detail orientation, organization, and documentation; bias to checklists/standard work. • Clear, concise communicator who manages up proactively with data and options. • Operates remotely and autonomously with self-set deadlines and consistent follow-through. • Valid driver’s license and ability to do regional day trips/occasional overnights. Nice-to-Haves • Tools: Restaurant365, Katana MRP, QuickBooks Online, Google Sheets/Excel, Apps Script, Notion, Zapier. • Frozen dessert or dairy/non-dairy processing; overrun/yield management; packaging commercialization. • Distributor portals/EDI; retail logistics (Distributors, Direct Shipments, LTL logistics). Work Setup & Travel • Remote, Mid-Atlantic preferred for easy access to DC/Baltimore corridor and regional co-packers/3PLs. • ~5-10% travel; mostly regional driving with 1–2 overnights per quarter as needed (travel expenses reimbursed). Compensation & Benefits • Base Salary: $65,000–$85,000 DOE, plus performance bonus potential. • Health/PTO and standard benefits; equipment stipend. How to Apply Submit your resume and a one-page write-up that includes: • Three quantified wins you personally drove (e.g., “cut COGS 2.5% in 6 months”). • Start your note with the phrase “No Stockouts” so we know you read the details. Equal Opportunity: Ice Cream Cooperative is an equal opportunity employer. We celebrate diversity and are committed to a respectful, inclusive workplace.