i-Tech Support Services, Inc

Compensation

Full Description

About the Job i-Tech Support, an Acumatica Gold Certified Partner and leading Managed IT Services Provider based in Orlando, Florida, is looking for a Project Coordinator to support our ERP implementation services. This role is an excellent entry point into project management, particularly in the field of ERP systems, and offers an opportunity to work with Acumatica ERP in a dynamic, client-facing environment. The Position The Project Coordinator will assist with planning, coordination, and execution of Acumatica ERP implementations, working closely with the Project Manager. This includes monitoring timelines, supporting cross-functional teams, and helping maintain high levels of client satisfaction. Requirements US Citizens or authorized to work in the U.S only, no international candidates will be considered. Salary Base salary +Discretionary Bonus + Competitive Benefits. Compensation will vary based on experience and utilization. Key Responsibilities: This position involves (but is not limited to) all the following key disciplines and/or services to our broad range of professional clients: • Assist with planning, coordinating, and executing Acumatica ERP implementation projects. • Support the Project Manager with scheduling, documentation, and communication. • Track project deliverables and update timelines. • Serve as a secondary point of contact for clients. • Prepare project status reports and maintain dashboards. • Document project risks and escalate as necessary. • Assist in user acceptance testing and quality assurance checks. • Participate in post-implementation reviews and continuous improvement efforts. • Bachelor's degree in Business Administration, Information Technology, or related field. • 1-3 years of experience in a project coordination or junior project management role. • Familiarity with project management methodologies (Agile, Waterfall, or hybrid). • Working knowledge of Microsoft Office Suite and project tracking tools. • Experience with ERP systems, ideally Acumatica, is a plus. • Strong organizational and communication skills. • Detail-oriented with good documentation habits. • Comfortable working in team-based environments. • Ability to manage multiple priorities effectively. • Professional, positive, and customer-focused attitude. • Must be able to complete assignments in a timely manner. • Maintain superior customer satisfaction scores. • We offer comprehensive medical, dental, and vision insurance with competitive plan options • We provide basic life insurance and long-term disability for all our employees • 401k program with employer match to help you invest in your future • Paid parental leave to support you and your family • 22 paid days off (15 PTO + 7 National Holidays) • Company issued laptop • Company paid training as necessary • Opportunities for professional development and growth • Company issued Laptop and a reimbursed technology stipend (Fixed at $70/monthly and included in your biweekly paycheck). Education & Certifications • Bachelor's degree in Business Administration, Information Technology, or related field. • 1-3 years of experience in a project coordination or junior project management role. • Familiarity with project management methodologies (Agile, Waterfall, or hybrid). • Working knowledge of Microsoft Office Suite and project tracking tools. • Experience with ERP systems, ideally Acumatica, is a plus. Skill Requirements • Strong organizational and communication skills. • Detail-oriented with good documentation habits. • Comfortable working in team-based environments. • Ability to manage multiple priorities effectively. • Professional, positive, and customer-focused attitude. • Must be able to complete assignments in a timely manner. • Maintain superior customer satisfaction scores. Benefits • We offer comprehensive medical, dental, and vision insurance with competitive plan options • We provide basic life insurance and long-term disability for all our employees • 401k program with employer match to help you invest in your future • Paid parental leave to support you and your family • 22 paid days off (15 PTO + 7 National Holidays) • Company issued laptop • Company paid training as necessary • Opportunities for professional development and growth • Company issued Laptop and a reimbursed technology stipend (Fixed at $70/monthly and included in your biweekly paycheck).