Hyatt Vacation Ownership

Compensation

Full Description

Job Title: Call Center Sales Representative - Work From Home (Orlando, FL Area) Company Overview: Hyatt Vacation Ownership is a leading provider of vacation experiences, dedicated to creating memorable moments for travelers worldwide. With a commitment to excellence and a supportive work culture, we empower our employees to thrive while delivering exceptional service to our customers. Role Overview: As a Call Center Sales Representative, you will play a crucial role in connecting with potential customers and helping them discover the benefits of Hyatt Vacation Club. This position offers the flexibility of working from home while being part of a dynamic sales team focused on achieving targets and providing outstanding customer experiences. What You'll Do: - You will engage with prospective customers via inbound and outbound calls to promote Hyatt Vacation Club memberships. - You will identify customer needs and tailor sales presentations to highlight the value of our vacation ownership options. - You will manage and maintain accurate records of customer interactions and sales activities. - You will meet or exceed monthly sales targets and contribute to team goals. - You will provide exceptional customer service, addressing inquiries and resolving concerns promptly. - You will collaborate with team members and management to improve sales strategies and processes. - You will participate in ongoing training to enhance product knowledge and sales techniques. What You Bring: - You have at least 2 years of experience in call center sales or a related customer service role. - You possess excellent communication and interpersonal skills. - You are comfortable working independently in a remote environment. - You have strong organizational skills and attention to detail. - You are proficient with CRM software and basic computer applications. - You must reside in the Orlando, FL area to qualify for this position. Bonus Points If You Have: - Experience in the travel, hospitality, or vacation ownership industry. - Proven track record of meeting or exceeding sales targets. - Bilingual abilities, especially in Spanish. - Familiarity with remote work tools and virtual collaboration platforms. What We Offer: - We offer a competitive hourly wage of $15 plus commissions. - We offer the flexibility of working from home within the Orlando area. - We offer comprehensive training and professional development opportunities. - We offer a supportive and friendly team environment. - We offer employee discounts on Hyatt vacation experiences. Ready to Apply? If you are passionate about sales and customer service and meet the location requirement, please submit your resume and a brief cover letter outlining your relevant experience to our careers portal. We look forward to welcoming you to the Hyatt Vacation Ownership team!