Hyatt Vacation Ownership

Compensation

Full Description

Job Title: Call Center Sales Representative - Work From Home (Orlando, FL Area) Company Overview: Hyatt Vacation Ownership is a leading provider of vacation ownership experiences, dedicated to creating unforgettable moments for travelers worldwide. With a commitment to exceptional customer service and a supportive work culture, we empower our employees to thrive while helping customers realize their vacation dreams. Role Overview: As a Call Center Sales Representative, you will play a crucial role in connecting with potential customers and guiding them through the vacation ownership purchase process. This remote position requires you to be based in the Orlando, FL area, where you will contribute to driving sales and delivering outstanding customer experiences. What You'll Do: - You will engage with inbound and outbound calls to prospective customers, presenting Hyatt Vacation Club offerings. - You will build rapport and trust with customers to understand their vacation needs and preferences. - You will explain product features, benefits, and pricing clearly and persuasively. - You will meet or exceed individual sales targets and contribute to team goals. - You will maintain accurate records of customer interactions and sales activities. - You will collaborate with team members and management to improve sales strategies. - You will handle customer inquiries and resolve issues promptly and professionally. - You will participate in ongoing training to enhance product knowledge and sales skills. What You Bring: - Minimum of 2 years of experience in sales, preferably in call center or telemarketing roles. - Strong communication and interpersonal skills with a customer-focused approach. - Ability to work independently in a remote environment while managing time effectively. - Proficiency with CRM software and basic computer applications. - High school diploma or equivalent; college coursework or degree is a plus. Bonus Points If You Have: - Experience in the travel, hospitality, or vacation ownership industry. - Bilingual abilities, especially in Spanish. - Proven track record of meeting or exceeding sales quotas. - Familiarity with remote work tools and best practices. What We Offer: - We offer a competitive hourly wage of $15 plus commission opportunities. - We offer flexible work-from-home arrangements within the Orlando area. - We offer comprehensive training and professional development programs. - We offer a supportive and inclusive team environment. - We offer employee discounts on Hyatt vacation experiences. Ready to Apply? If you are passionate about sales and customer service and meet the location requirement, please submit your resume and a brief cover letter outlining your relevant experience to our careers portal at www.hyattvacationownership.com/careers. We look forward to hearing from you!