Hyatt Vacation Ownership

Compensation

Full Description

Job Title: Call Center Sales Representative - Work From Home (Orlando, FL Area) Company Overview: Hyatt Vacation Ownership is a leading provider of vacation ownership experiences, dedicated to creating memorable and meaningful moments for travelers worldwide. With a commitment to exceptional customer service and a supportive work environment, we empower our team members to thrive and grow while helping customers realize their vacation dreams. Role Overview: As a Call Center Sales Representative, you will play a crucial role in connecting with potential customers, providing detailed information about our vacation ownership options, and driving sales through effective communication and relationship-building. This remote position requires you to be based in the Orlando, FL area to maintain close ties with our local operations. What You'll Do: - You will engage with inbound and outbound calls to prospective customers, presenting Hyatt Vacation Club offerings clearly and persuasively. - You will build rapport and trust with customers to understand their vacation needs and tailor solutions accordingly. - You will meet and exceed sales targets by effectively managing your sales pipeline and closing deals. - You will maintain accurate records of customer interactions and sales activities using CRM software. - You will collaborate with team members and management to share best practices and improve sales strategies. - You will stay informed about product updates, promotions, and industry trends to provide accurate information. - You will handle customer inquiries and resolve issues promptly to ensure a positive customer experience. What You Bring: - Minimum of 2 years of experience in sales, preferably in call center or telemarketing environments. - Strong communication and interpersonal skills with the ability to persuade and negotiate effectively. - Proficiency with CRM systems and basic computer applications. - Ability to work independently in a remote setting while managing time efficiently. - Must reside in the Orlando, FL area to qualify for this position. Bonus Points If You Have: - Experience in the travel, hospitality, or vacation ownership industry. - Bilingual abilities, especially in Spanish or other languages relevant to the Orlando market. - Proven track record of consistently meeting or exceeding sales quotas. - Familiarity with remote work tools and virtual collaboration platforms. What We Offer: - We offer a competitive hourly wage of $15 plus commissions, rewarding your sales success. - We offer flexible work-from-home arrangements to support work-life balance. - We offer comprehensive training and ongoing professional development opportunities. - We offer a supportive and inclusive company culture focused on employee well-being. - We offer employee discounts on Hyatt vacation experiences and other perks. Ready to Apply? If you are passionate about sales and customer service and meet the location requirement, please submit your resume and a brief cover letter outlining your relevant experience to our careers portal at www.hyattvacationownership.com/careers. We look forward to hearing from you!