Hyatt Vacation Ownership

Compensation

Full Description

Job Title: Call Center Sales Representative - Work From Home (Orlando, FL Area) Company Overview: Hyatt Vacation Ownership is a leading provider of vacation ownership experiences, dedicated to creating memorable and meaningful moments for travelers worldwide. With a commitment to exceptional customer service and a supportive work environment, we empower our team members to thrive and grow while helping customers realize their vacation dreams. Role Overview: As a Call Center Sales Representative, you will play a vital role in connecting with potential customers, providing detailed information about our vacation ownership options, and driving sales through effective communication and relationship-building. This remote position requires you to be located in the Orlando, FL area to maintain a strong connection with our local market. What You'll Do: - You will engage with inbound and outbound calls to prospective customers, presenting Hyatt Vacation Club products and services. - You will build rapport and trust with customers to understand their vacation needs and preferences. - You will explain membership benefits, pricing, and financing options clearly and persuasively. - You will meet or exceed daily and monthly sales targets through effective sales techniques. - You will maintain accurate records of customer interactions and sales activities in our CRM system. - You will collaborate with team members and management to improve sales strategies and customer satisfaction. - You will participate in ongoing training to stay informed about product updates and sales best practices. What You Bring: - Minimum of 2 years of experience in sales, preferably in call center or telemarketing environments. - Strong communication and interpersonal skills with the ability to persuade and negotiate effectively. - Proficiency with CRM software and basic computer applications. - Ability to work independently in a remote setting while managing time efficiently. - Must reside in the Orlando, FL area to qualify for this position. Bonus Points If You Have: - Experience in the travel, hospitality, or vacation ownership industry. - Bilingual abilities, especially in Spanish, to serve a diverse customer base. - Previous success in meeting or exceeding sales quotas. - Familiarity with remote work tools and virtual collaboration platforms. What We Offer: - We offer a competitive hourly wage of $15 plus commission opportunities to reward your sales success. - We offer flexible work-from-home arrangements to support work-life balance. - We offer comprehensive training and professional development programs. - We offer a supportive and inclusive company culture focused on teamwork and growth. - We offer employee discounts on Hyatt vacation experiences and other perks. Ready to Apply? If you are passionate about sales and customer service and meet the location requirement, please submit your resume and a brief cover letter outlining your relevant experience to our careers portal at www.hyattvacationownership.com/careers. We look forward to helping you start your journey with Hyatt Vacation Ownership!