Hyatt Vacation Ownership

Compensation

Full Description

Job Title: Administrative Assistant Call Center - Work From Home (Orlando, FL area) Company Overview: Hyatt Vacation Ownership is a leading hospitality company dedicated to providing exceptional vacation experiences through innovative ownership programs. With a strong commitment to customer satisfaction and employee growth, Hyatt Vacation Ownership fosters a dynamic and supportive work environment. Role Overview: As an Administrative Assistant in our Call Center, you will play a crucial role in supporting the department by managing organizational and administrative tasks. This position is designed to ensure smooth operations by handling data entry, record updates, and responding to inquiries from guests and associates. What You'll Do: - You will provide comprehensive administrative support to the call center team and department. - You will enter and retrieve work-related information in computer databases to maintain accurate records and files. - You will update reservations and other relevant data promptly and accurately. - You will address inquiries from guests and associates via telephone and email with professionalism and efficiency. - You will assist in coordinating schedules and managing communications within the department. - You will help maintain a well-organized work environment to support team productivity. - You will collaborate with team members to resolve issues and improve administrative processes. What You Bring: - You bring at least 2 years of experience in administrative support or a related role. - You have strong computer skills, including proficiency with database management and Microsoft Office Suite. - You possess excellent communication skills, both verbal and written. - You demonstrate strong organizational skills and attention to detail. - You are comfortable working independently in a remote work environment. Bonus Points If You Have: - Experience working in a call center or customer service environment. - Familiarity with hospitality or vacation ownership industries. - Knowledge of CRM software and reservation systems. - Bilingual abilities are a plus. What We Offer: - We offer a flexible work-from-home schedule within the Orlando, FL area. - We offer competitive compensation and benefits packages. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive company culture. - We offer access to exclusive Hyatt vacation ownership benefits. Ready to Apply? Please submit your resume and cover letter through our online application portal. We look forward to learning how you can contribute to the Hyatt Vacation Ownership team!