Hyatt Vacation Ownership

Compensation

Full Description

Job Title: Administrative Assistant Call Center - Work From Home (Orlando, FL area) Company Overview: Hyatt Vacation Ownership is a leading hospitality company dedicated to providing exceptional vacation experiences through innovative ownership programs. With a strong commitment to customer satisfaction and employee growth, Hyatt Vacation Ownership fosters a dynamic and supportive work environment. Role Overview: As an Administrative Assistant in our Call Center, you will play a crucial role in supporting the department by managing organizational and administrative tasks. This position is designed to ensure smooth operations by handling data entry, record updates, and responding to inquiries from guests and associates. What You'll Do: - You will provide comprehensive administrative support to the call center team and department. - You will enter and retrieve work-related information in computer databases to maintain accurate records and files. - You will update reservations and other relevant data promptly and accurately. - You will address inquiries from guests and associates via telephone and email with professionalism and efficiency. - You will assist in coordinating schedules and managing communications within the department. - You will support team members by preparing reports and documentation as needed. - You will help maintain a well-organized and efficient work environment. What You Bring: - You have at least 2 years of experience in an administrative or call center support role. - You possess strong computer skills, including proficiency with database management and Microsoft Office Suite. - You have excellent communication skills, both verbal and written. - You demonstrate strong organizational abilities and attention to detail. - You are comfortable working remotely and managing your time effectively. - You reside in the Orlando, FL area as this is a remote position requiring local residency. Bonus Points If You Have: - Experience in the hospitality or vacation ownership industry. - Familiarity with customer relationship management (CRM) software. - Bilingual abilities, especially in Spanish. - Prior experience working in a remote call center environment. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer competitive compensation and opportunities for career advancement. - We offer comprehensive health benefits including medical, dental, and vision. - We offer paid time off and employee wellness programs. - We offer a supportive team culture focused on growth and collaboration. Ready to Apply? To join our team as an Administrative Assistant Call Center, please submit your resume and cover letter through our careers page at www.hyattvacationownership.com/careers. We look forward to hearing from you!