Hyatt

Compensation

Full Description

The Event Planning Manager will serve as the primary liaison between hotel operations and clients hosting meetings, conferences, and events. Your work will directly influence the success of group business, guest satisfaction, and overall event execution, helping to drive repeat business and enhance the hotel’s reputation as a premier meetings destination. How You’ll Shape The Experience & Future • Collaborate closely with clients to understand their event objectives and translate them into detailed, executable plans. • Serve as the point of contact from contract turnover through post-event follow-up, ensuring seamless coordination between departments. • Conduct pre-convention meetings and walkthroughs, communicate event details with precision, and respond to last-minute requests with poise and professionalism. • Support the sales team by contributing to the pre-event planning process and offering creative, on-brand solutions that elevate the guest experience. • Proactively identify opportunities for operational improvement, upselling, and guest satisfaction enhancements. • Build strong, lasting relationships with clients to encourage loyalty and future bookings. • Other duties assigned by the leader. KEY STRENGTHS FOR SUCCESS • Detail-oriented mindset with exceptional organizational and multitasking abilities • Strong interpersonal and communication skills, both written and verbal • Calm under pressure and solution-oriented when addressing client needs • Collaborative team player who thrives in a fast-paced, dynamic environment • Ability to balance operational logistics with customer service excellence Professional Experience • 2+ years of experience in convention services, catering, or event planning in a hotel or hospitality setting • Proven experience managing multiple events and client accounts simultaneously • Familiarity with event management software, hotel property management systems (PMS), and Microsoft Office Suite ACADEMIC BACKGROUND • Bachelor’s degree in Hospitality Management, Business, Communications, or related field preferred • Equivalent combination of education and experience may be considered What You Can Expect • Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care • Disability Insurance • Life Insurance • Employee Assistance Program • Supplemental benefits • 401k matching • Employee discount program • Vacation and Sick Time Task Force Contractor (Seasonal Role) Requirements Successful completion of a criminal background check is required prior to employment This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.