Hustle Notice Biz

Compensation

Full Description

Call Center Agent job at Hustle Notice Biz. North Myrtle Beach, SC. Call Center Agent Department: Core Call Inc Employment Type: Full Time Location: Myrtle Beach, SC Compensation: $17.50 - $25.00 / hour Description Job Title: Call Center Agent Location: Myrtle Beach, SC Job Type: Full-time Job Summary: We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our brand. Key Responsibilities • Provide prompt and professional responses to customer inquiries through phone, email, and chat channels. • Resolve customer issues by identifying problems, researching solutions, and implementing corrective actions. • Maintain a thorough understanding of the company's products and services to effectively assist customers. • Document all customer interactions in the company's database accurately and efficiently. • Follow up with customers to ensure their issues were resolved satisfactorily and provide additional assistance as needed. • Collaborate with other team members and departments to improve overall service delivery and customer experience. Skills, Knowledge and Expertise • High school diploma or equivalent; additional education or certification in customer service is a plus. • Proven experience in a customer service role, preferably in a call center environment. • Excellent verbal and written communication skills with a friendly and professional tone. • Strong problem-solving skills and the ability to think quickly on your feet. • Proficient in using computer systems and customer relationship management (CRM) software. • Ability to work efficiently under pressure and manage multiple tasks simultaneously. Benefits • Growth opportunities within the company. • Comprehensive training and onboarding. • Paid time off and holidays. • A positive and supportive work environment. Hustle Notice Biz