Humana

Compensation

Full Description

Become a part of our caring community and help us put health first At Humana, we are committed to improving the health and well‑being of the people and communities we serve. Our brand is rooted in human care—making healthcare easier, more personalized, and more compassionate. The Marketing organization brings this mission to life by blending data, creativity, and strategic insight to guide meaningful business decisions. As a Senior Market Research & Insights Professional, you will play a critical role in shaping Humana's understanding of consumers, markets, and competitive dynamics. You will design and lead research that uncovers not only what is happening in the market, but why—and turn those insights into compelling stories that influence senior and executive leaders across the enterprise. You will report to the Market Research Director within Enterprise Marketing. How You'll Make an Impact Lead High‑Value, Insight‑Driven Research Structure research that answers critical business questions and supports brand, marketing, and growth strategy. Conduct consumer research on communications in order to increase their effectiveness. This includes testing member communications and advertising to understand opportunities to improve motivation. Design, execute, and manage qualitative and quantitative studies, including surveys, focus groups, interviews, segmentation, and concept tests. Transform Complex Data into Executive‑Ready Insights Synthesize large datasets, consumer feedback, and market intelligence to translate complexity into clear, actionable insights. Develop presentations, dashboards, and reports that tell a compelling, visual story tailored to senior and executive audiences. Deliver narrative‑driven insights that highlight implications, strategic recommendations, and business impact. Drive Strategic Influence Across the Enterprise Proactively partner with Marketing, Brand, Strategy, Product, and Experience teams to ensure insights shape decisions and long‑term planning. Maintain a deep understanding of industry trends, consumer needs, and competitor activity to anticipate shifts in the market. Manage vendor relationships and ensure research quality, integrity, and delivery. Champion a Culture of Insight and Human‑Centered Decision‑Making Develop tools, databases, and tracking mechanisms to monitor market trends and brand performance. Promote best‑in‑class research methodology and data‑driven thinking across internal teams. Serve as a thought partner who can influence decisions with clarity, confidence, and storytelling excellence. Use your skills to make an impact Required Qualifications 5+ years of experience in market research, consumer insights, marketing strategy, or a related field. 3+ years of experience leading qualitative and quantitative research initiatives (healthcare and/or national consumer brand experience preferred). Proven ability to turn complex research findings into insightful, clear, concise, visually engaging presentations for senior leadership. Strong command of research methodologies, survey design, sampling, and data analysis techniques. Experience analyzing and interpreting large datasets using modern research tools and platforms. Experience with brand tracking, communication testing, segmentation, concept testing, or advanced consumer analytics. Ability to travel up to 20% for research, fieldwork, or business needs. Preferred Qualifications Certification in market research, such as the Certified Market Research Professional (CMRP) designation. Experience in healthcare insights, member experience research, or Medicare/Medicaid markets. Hands-on experience with survey platforms, qualitative moderation, and visualization tools. Work at Home Information To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Virtual Pre-Screen As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions via text and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $94,900 - $130,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 03-21-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.