Humana

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. Humana Inc. is committed to putting health first and is seeking a Print Project Manager to oversee large-scale print production operations. This role involves managing outbound mail correspondence, collaborating with internal teams and external vendors, and driving process improvement initiatives to ensure compliance and operational efficiency. Responsibilities • Oversee the print production and distribution of Enterprise outbound mail correspondence, ensuring accuracy, timeliness, and compliance • Collaborate with internal teams and external vendors to achieve production goals, present operational results to management on a monthly basis • Lead large scale projects, including objective setting, team assignments, and progress monitoring to achieve compliance and operational efficiency • Develop project timelines, set expectations, and oversee daily activities to ensure project milestones are met • Serve as the subject matter lead with internal customers on correspondence projects, from planning to execution and follow-up • Work independently to manage requests, ensuring readiness and thorough understanding with minimal supervision • Partner with the Print Technology Team (PTS) to maintain, upgrade, and create print databases as required by business needs • Collect, analyze, and report on key performance indicators (KPIs) to inform strategic and operational decisions; provide recommendations to leadership • Build and sustain positive relationships with print and fulfillment vendors; monitor performance and resolve any contractual or invoice discrepancies • Robustly manage and track Service Level Agreements (SLAs) for all production activities through internal software and external vendor platforms • Coordinate savings initiatives such as migrating correspondence to digital platforms, optimizing postage rates, and reducing print content and costs Skills • At least 5 years of relevant print production, vendor management and/or project management experience • Demonstrated experience in high-volume print production management or similar operational role • Experience in developing and end to end management of print production project plans • Proficiency in project management, data analysis, and process improvement • Experience collaborating with various stakeholders, internal teams, and external vendors • Excellent organizational and communication skills • Ability to function independently and manage complex projects with minimal supervision • Familiarity with print technology, database management, and production tracking software • Commitment to upholding privacy standards and managing sensitive information appropriately • Expertise in cost-saving initiatives and strategic vendor management • Strong financial and business acumen required • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) • Previous experience in the healthcare, insurance, or regulated communications sector • Strong vendor management and contract negotiation skills • Proven track record of achieving operational savings and process improvements Benefits • Medical, dental and vision benefits • 401(k) retirement savings plan • Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • Short-term and long-term disability • Life insurance Company Overview • Humana is a health insurance provider for individuals, families, and businesses. It was founded in 1964, and is headquartered in Louisville, Kentucky, USA, with a workforce of 10001+ employees. Its website is http://www.humana.com. Company H1B Sponsorship • Humana has a track record of offering H1B sponsorships, with 114 in 2025, 246 in 2024, 284 in 2023, 274 in 2022, 212 in 2021, 84 in 2020. Please note that this does not guarantee sponsorship for this specific role.