Humana

Compensation

Full Description

Job Description: • Lead end-to-end delivery of a large, multi-year productivity and labor optimization program. • Establish and maintain integrated program plans, milestones, dependencies, risks, and delivery rhythms across multiple teams and project managers. • Serve as the central point of coordination to prevent siloed execution and ensure alignment across segments, vendors, and operating models. • Drive clarity and structure in a dynamic environment where scope, schedule, and budget may continue to evolve. • Manage program schedule, budget and any changes to scope. • Deliver executive-level presentations that frame data-based challenges, opportunities, benefits realization, and progress towards the strategic roadmap. • Facilitate technology implementation supported by a thorough understanding of portfolio, product, program, project and agile delivery models. • Implement and operate a central project governance model, including escalation paths, decision frameworks, and issue resolution. • Proactively identify scope, schedule, resource, financial, and change risks; develop mitigation strategies and surface trade-offs early to leadership. • Ensure consistent application of project management standards, reporting, and controls across all teams. • Track progress against productivity targets and key milestones, highlighting gaps and recommended corrective actions. • Coordinate delivery activities tied to vendor strategies, including phased rollouts by segment. • Partner with Procurement and Operations leaders to align transition plans with rate cards, MSAs, vendor consolidation strategies, and evolving operating models. • Support complex vendor migrations, SOW conversions, and potential FTE conversions where applicable. • Act as a trusted partner to executive sponsors and senior leaders, providing clear, concise updates on progress, risks, and decisions required. • Develop and execute communication strategies that balance urgency with accuracy. • Lead and influence cross-functional teams without direct authority in a highly matrixed environment. • Coach and support team-level project managers to ensure strong execution and consistent practices. Requirements: • 10+ years of experience leading complex, enterprise-scale programs or portfolios, ideally within IT, workforce transformation, or large operational change initiatives. • Proven success managing multi-workstream programs with significant scale, ambiguity, and executive visibility. • Strong matrix leadership skills with the ability to influence across IT, Procurement, Finance, HR, and business leaders. • Demonstrated expertise in program and project governance, risk management, dependency planning, and executive reporting. • Exceptional communication skills, including the ability to translate complexity into clear, actionable insights for senior leadership. • Experience supporting large vendor transitions, sourcing initiatives, or workforce/labor optimization programs. • Experience working alongside consulting partners and external vendors. • Work EST Benefits: • medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • short-term and long-term disability • life insurance • many other opportunities