Humana

Compensation

Full Description

The Director, Communications Platform Operation & Production is responsible for the strategic direction, governance, and evolution of enterprise platforms that enable regulated and operational communications at scale. Requirements • Bachelor's degree in Communications, Information Systems, Business, Engineering, or related field • 10+ years of experience in communications operations, MarTech/platform delivery, or regulated communication environments • 3+ years leading production, platform, or technical execution teams in complex, matrixed organizations • Proven experience delivering high-volume, regulated communications across multiple platforms with strong governance and quality controls • Experience with ADA/508 accessibility, multilingual communications, and compliance-driven delivery • Strong cross-functional leadership skills and experience partnering with MarTech and IT • Background in healthcare, insurance, or other highly regulated industries Benefits • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Volunteer time off • Paid parental and caregiver leave • Short-term disability • Long-term disability • Life insurance