HubSpot

Compensation

Full Description

Job Description: • Partner with solutions and app partner teams to surface relevant customer pools • Identify customers to support competitive and vertical-focused case study development • Activate customers for advocacy efforts such as speaking engagements, earnings support, and press opportunities • Collaborate closely with Competitive, Upmarket, Partners, Sales, and Proof teams to support customer proof efforts • Use AI creatively to recruit and engage customer advocates • Share learnings to help improve how the team recruits, engages, and works with customers Requirements: • 3–5 years of experience in customer advocacy, customer marketing, customer success, community, or a related role • Comfortable working directly with customers and cross-functional partners (PMM, partners, sales) • Experience recruiting customers for stories, references, or speaking opportunities • Interest in vertical use cases and how customer proof supports competitive differentiation • Experience with CRM tools, Looker, or similar systems • Curious about using AI to support customer identification and engagement • Clear communicator who builds trust with customers and internal teams • Growth mindset with a willingness to learn and iterate • Solid writing and storytelling skills Benefits: • Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Bonuses • Stock options • Equipment allowances