Hub Group

Compensation

Full Description

The Senior Account Manager, Final Mile continuously enhances and builds the client business relationship by providing overall account support at the strategic and day-to-day level.  He or she is responsible for contributing to Client Services achieving their annual goals related to revenue, customer satisfaction and successful delivery of Final Mile services.  Essential Job Functions  * Responsible for oversight and management of multiple Final Mile accounts with annualized revenue greater than $5million in total.  * Ability to lead Account Managers and related staff to ensure that all aspects of the accounts are proactively serviced and maintained.  * Efficiently service the needs of assigned client base by building excellent working relationships at all levels  * Support the implementation, growth, and ongoing maintenance of assigned accounts.  This includes virtual an in-person business reviews.  * Act as a subject matter expert on client-specific operations, procedures, and practices  * Identify new sales opportunities and revenue growth potential within existing accounts.  * Drive the development and execution of specific strategic client programs to enhance satisfaction and create value for clients.  * Perform analysis on to review revenue and margin growth opportunities and develop action plans to drive continuous improvement.  * Any other duties and responsibilities as assigned.  Minimum Qualifications   * Bachelor’s Degree or 5+ years related industry experience  * Ability to create reports, business correspondence and procedures to effectively communicate and present information  * Ability to problem solve and deal with an array of variables in a time-sensitive environment  * Successfully manage a team of employees  * Driven by a constant focus of impeccable customer satisfaction  * General knowledge of system integrations and EDI transaction sets  * Ability to problem solve and deal with an array of variables in a time-sensitive environment  * High- level written and verbal communication skills  * Ability to work independently, multi-task and be a strong self-starter  * Excellent teamwork skills  * Intermediate computer skills: Microsoft Office (Outlook, Excel, Word, PowerPoint, Access)  * Up to 10% travel  Salary: up to $69,150 /year base salary + Bonus Eligibility  This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.  Benefits We offer a comprehensive benefits plan including: * Medical * Dental  * Vision * Flexible Spending Account (FSA) * Employee Assistance Program (EAP) * Life & AD&D Insurance * Disability * Paid Time Off * Paid Holidays   BEWARE OF FRAUD!  Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind: * Hub Group will never solicit money or credit card information in connection with a Hub Group job application. * Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail. * Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers [https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.hubgroup.com%2Fcareers&data=05%7C02%7CBEGRAY%40hubgroup.com%7C4dc0eaaa702349e9c20908dcd7ecba53%7Cec261796c9334783b56e87ffb20d08bf%7C0%7C0%7C638622658934636444%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=iRB0Idw2oaSqjuOlADhlQnUePqakNaft02dSew52knQ%3D&reserved=0]     Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com [https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.hubgroup.com%2F&data=02%7C01%7CVPRASIL%40hubgroup.com%7Cd5a3d6167acf499132e308d87076a57c%7Cec261796c9334783b56e87ffb20d08bf%7C0%7C0%7C637383002181798411&sdata=ckyXGv%2BZIMmzWPlpbjunzzE2hiA%2FQsA0H9%2BOk4ErYmY%3D&reserved=0].