HTC Global Services

Compensation

Full Description

HTC Global Services is focused on modernizing critical timekeeping and workforce management systems. The Technical Program Manager will drive the end-to-end delivery of the WorkForce Software while contributing to the product vision and ensuring successful integration with HRIS and Payroll systems. Responsibilities • Own end-to-end delivery planning, including risk, issue, and change management for modernized workforce management solutions—specifically WorkForce Software configuration. Develop detailed project plans outlining what work needs to be done, when, and by whom • Coordinate delivery timing across multiple project teams, ensuring seamless data flow between WFS, HRIS, and Payroll systems • Provide executive-level timeline reports (e.g., Gantt charts), including parallel run schedules and system cutover plans • Follow change control management protocols for system upgrades and configuration shifts • Collaborate with Product Management leadership and Business Owners to understand needs, validate solutions, and translate strategic ideas into measurable specifications and requirement documentation • Contribute to product vision, strategy, and functional/non-functional roadmaps for the Timekeeping Modernization portfolio • Own and prioritize the product backlog, ensuring success of integrated products across WFS, HRIS, and Payroll systems • Validate that sagas and epics are broken into clear, concise, complete, and testable user stories or tasks • Drive Program and Project Governance, bridging technical developers and business-side Timekeeping Modernization and Payroll leads • Lead L3 project status meetings and prepare support documents for L2 and L1 governance meetings, capturing notes, follow-ups, and next steps • Assign actions and decisions on cross-project/program dependencies, particularly regarding vendor management, third-party software integration, data migration, and system integration milestones • Champion Agile methodologies and lead daily stand-ups • Own Agile ceremony artifacts for sprint prioritization, release management, and communications • Participate in strategic roadmap discussions, stakeholder alignment sessions, and requirements prioritization Skills • 6 years in IT • 3 years in Program Management • Bachelor's Degree • Software Development Lifecycle • Workforce Management • Problem Solving • Technical Analysis • Cross-functional • Program Analysis • Program Management • Project Documentation • Project Management • Project Planning • Jira • Budgets/Timing • Financial Reporting Benefits • Group Health (Medical, Dental, and Vision) • Paid Time Off • Paid Holidays • 401(k) matching • Group Life and Disability insurance • Professional Development opportunities • Wellness programs • A variety of other perks Company Overview • HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions. It was founded in 1990, and is headquartered in Troy, Michigan, USA, with a workforce of 10001+ employees. Its website is https://www.htcinc.com/. Company H1B Sponsorship • HTC Global Services has a track record of offering H1B sponsorships, with 361 in 2025, 367 in 2024, 440 in 2023, 314 in 2022, 227 in 2021, 438 in 2020. Please note that this does not guarantee sponsorship for this specific role.