HTC Global Services

Compensation

Full Description

Job Title Senior Program Manager - Business Operations & Cross-Functional Initiatives Overview / Summary We are seeking an experienced Senior Program Manager to plan, oversee, and drive complex programs and projects across multiple business functions. This role requires collaboration with cross-functional teams, executive leadership, and key stakeholders to ensure successful delivery of strategic initiatives within scope, timeline, and budget. Key Responsibilities • Develop project plans and define project/program scope, goals, and deliverables aligned with organizational objectives. • Lead cross-functional teams to drive problem-solving and continuous improvement initiatives. • Collaborate with executive leadership, functional leaders, and finance teams to support program execution. • Establish and monitor efficient processes between internal teams and external vendors, as applicable. • Communicate project status updates and performance metrics to stakeholders across multiple organizations and teams. • Ensure project and program objectives, deliverables, and outcomes are completed within agreed scope, timelines, budgets, and resource allocations. • Provide accurate analysis and reporting, presenting data clearly for reviews and presentations. • Identify project risks and develop mitigation plans to support successful program delivery. • Serve as a subject matter expert within the assigned business domain. • Maintain and update project schedules, work tracking systems, and project documentation to support successful implementation of business-critical initiatives. Required Qualifications • 10+ years of IT experience. • Experience managing complex global programs. • Strong project management expertise. • Ability to work effectively with cross-functional teams across business functions such as Human Resources, Marketing, Legal, Finance, and Sales. #LI-Hybrid #LI-SK8