HTC Global Services

Compensation

Full Description

Job Description: Employees in this job function plan and oversees the execution of projects and/or programs that are focused on technology implementation or upgrade of technology applications capabilities and solutions (e.g., enterprise applications, SAAS, internal infrastructure, networking, data centers, labs, etc.). They could also act as Scrum Masters or Agile Coaches to ensure team lives by the values and practices of scrum by embracing Agile/scrum/Kanban/Lean principles Key Responsibilities: • Develop project plans, define the project/program scope, goals and deliverables for areas of technology application development and implementation for the enterprise • Drive problem-solving and continuous improvement initiatives by collaborating with IT teams, technology vendors, etc. • Facilitate the development effort by creating and monitoring an efficient, streamlined process between the internal teams and external technology providers • Effectively communicate status updates to all stakeholders across multiple organizations/ teams, with reinforcing quantitative measurements • Ensure project and program objectives, deliverables and results are completed within the agreed scope, timeline, budget and allocated resources • Provide accurate and insightful analysis and reporting, presenting the data in a clear format for presentations and reviews • Identify risks and create risk mitigation plans to ensure timely completion of the projects/programs 8. Manage technology product goals and forecasts. Collaborate with technical development team(s) to translate the long-term objectives into actionable technology strategy and an implementation roadmap • Guide execution by applying standard frameworks and development lifecycle methodologies like agile; setting to maintain backlogs, define user stories, and run planning ceremonies • Act as a liaison between the platform engineering team and IT leadership/stakeholders (security, compliance, infra, app teams, executive sponsors) • Ability to tell the story of the program, coordinate leadership status updates • Translate technical concepts and infrastructure strategy into clear roadmaps and justifications for stakeholders • Own and manage the platform roadmap, backlog, and priorities • Collaborate with engineering to define and document use cases, requirements, and goals for features like platform profiles, app registrations, and `cldctl` enhancements • Coordinate buy-in and approvals from peer engineering teams and leadership to support platform tooling and adoption • Ensure that documentation, internal marketing, and onboarding flows are complete, understandable, and kept up to date Skills Required: • Google Cloud Platform, Cloud Infrastructure, Cloud Architecture, Program Management, Technical Documentation Skills Preferred: • Kubernetes, GitHub Experience Required: • Senior Specialist Exp: 10+ years in IT; Complex Global Programs Knowledge of Google Cloud Platform (GCP) and how it integrates with identity, networking, and automation patterns Experience Preferred: • Familiarity with cloud-native infrastructure (Kubernetes, CI/CD, Terraform, GitOps, identity management) Ability to communicate technical concepts Education Required: • Bachelor's Degree Education Preferred: • Master's Degree Additional Information: • Organized, clear communicator, capable of creating clear and concise communications, roadmaps for senior leaders developers • Experience managing cross-team collaboration, approvals, and stakeholder alignment Strong understanding of Agile methodologies and experience using Jira to manage epics, stories, and sprints • Familiarity with cloud-native infrastructure (Kubernetes, CI/CD, Terraform, GitOps, identity management) • Working knowledge of Google Cloud Platform (GCP) and how it integrates with identity, networking, and automation patterns • Strong understanding of Agile methodologies and experience using Jira to manage epics, stories, and sprints • Ability to communicate technical concepts to non-technical stakeholders and vice versa. #LI-SK8 #LI-Hybrid What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.