HRI Hospitality

Compensation

Full Description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! AREA REMOTE SALES ROLE The Barnett – JdV by Hyatt Maison Metier – Unbound Collection by Hyatt Hyatt Place & Hyatt House Indianapolis Hyatt Place & Hyatt House Tampa Caption by Hyatt Nashville Downtown MINIMUM REQUIREMENTS Education College degree or High School Diploma with related experience Experience A minimum of 3 years hotel Business Travel segment experience. Skills and Knowledge The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Must be able to read, write, an understand English Excellent verbal and written communication skills including leading and participating in formal presentations Advanced level of producing business transient revenue through direct solicitation of business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales. Ability to formulate a strategic sales plan and pre-call planning to higher level internal (Brand Global Sales partners) and External (Company Corporate Travel executives) customers. Strong organizational skills with the ability to handle multiple tasks (for 3 or more deployed hotels) in a fast-paced environment. Strong computer skills, Microsoft Office, Delphi FDC, Envision, CI/TY, Sales Pro and other programs as it pertains to this position. Experience with Travel Click business intelligence products and must be an Agency360 and Lighthouse super-user. Experience reading and understanding STR reports. Experience with multiple brands (Hyatt, Hilton, Marriott, IHG) and brand specific sales systems Ability to work as part of a team. Strong desire to deliver high quality customer service and has the ability to create in-house (property level) processes that will allow for account qualification and service delivery. Detail oriented and organized as it pertains to accuracy and efficiency. Good personnel and management and organizational skills. Must have the ability to adjust when needed and prioritize to address the needs of 3 or more assigned hotels. JOB DUTIES Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for assigned hotel(s) Responsible for the on-line RFP Management processes as applicable to brand or third-party source, for securing new accounts within the Business Travel market segment(s) for assigned hotel(s) Assist with the completion of required reports for assigned hotel(s) in a timely manner Effectively communicate with Director of Revenue and/or Director of Sales of assigned hotel(s) to review opportunities that impact revenue goals Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s) Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development for assigned hotel(s) Travel to all deployed hotels at least 2X per year or more based on the need to conduct outside calls, promote assigned hotel(s). Obtain membership to at least one local chapter of GBTA and attend a monthly meeting at least every other month and two meetings in each deployed city/market per year. Attend annual GBTA convention participating with the Brand that you are deployed against. Pre-convention planning to ensure all hotels “target accounts” have a selling plan developed. Generate leads and new business through use of A360, ZoomInfo, internet searches, telephone and email solicitations, mailings, referrals, networking, professional and community organizations, sales blitzes. Maintain relationship with brand’s national sales office and develop relationship as the Internal customer. Arrange site inspections of assigned hotel(s) for new accounts. Respond to all sales inquiries within 24 business hours. Execute and support the operational aspects of business booked (e.g., generating agreement, respond to RFP, writing contract, customer correspondence) Responsible for negotiating volume account contracts and the implementation and set up as required. Analyze historical, current and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling. Must understand and use analytic reports/tools effectively including all Brand reports, Agency360, Lighthouse. Remain current on new competition, changes in the market and needs of assigned hotel(s). Assist in the development of the annual budget and quarterly owner reviews for assigned hotel(s). Participate in management meetings at assigned hotels to discuss budget, forecast and rate. Attend a minimum; attend of two revenue strategy calls per month per assigned hotel(s). Participate in yearly creation of BT budget. Assist with the completion of marketing and owner presentations for assigned hotel(s). Partner with operations team of assigned hotels to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction. Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested. Completion of the daily/weekly sales activity and booking report for all assigned hotels. Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours. Other duties as assigned. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation’s premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH’s hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.