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H&R Block

H&R Block

via Glassdoor

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Receptionist – Customer Service & Front Desk Support

Meriden, CT
Full-time, Part-time
Posted 12/5/2025
Verified Source
Key Skills:
Customer Service
Interpersonal Skills
Multitasking
Organizational Skills
Microsoft Office

Compensation

Salary Range

$34K - 35K a year

Responsibilities

Greeting clients, answering phones, scheduling appointments, and supporting team tasks at the front desk.

Requirements

Experience in customer service or a fast-paced environment, proficiency with computers and Microsoft Office, and flexible scheduling capabilities.

Full Description

Be the welcoming face of H&R Block! Help clients feel confident while enjoying flexible schedules and a supportive team. About Us At H&R Block, we believe in the power of people helping people. Our mission is simple: to provide help and inspire confidence in our clients, associates, and communities everywhere. We’re transforming the future with Block Horizons 2025, delivering bigger ambitions, faster innovation, and extraordinary results. Join us during this exciting time and be part of something meaningful! What You’ll Do As a Client Service Professional / Receptionist, you’ll be the first point of contact for our clients—creating a welcoming experience and ensuring everything runs smoothly. Your responsibilities include: • Greeting clients with warmth and professionalism (front desk support). • Answering phones and scheduling appointments (customer service, administrative support). • Matching clients with the right tax professional. • Ensuring client needs are met throughout their visit. • Maintaining a clean, organized office environment. • Supporting the team with additional tasks as needed. What We’re Looking For • Experience in customer service or a fast-paced environment. • Strong multitasking, organizational, and time-management skills. • Comfortable using computers and Microsoft Office. • Bonus: High school diploma or equivalent, sales/marketing experience, and ability to work flexible schedules or multiple locations. Why You’ll Love Working Here • Employee Assistance Program & mental health support. • Wellbeing programs like BetterYou. • Discounts on everyday items and services. • Eligible benefits: Medical coverage, 401(k), Employee Stock Purchase Plan. • Free tax prep for associates. • Flexible schedules and a collaborative, inclusive culture. Join Our Connected Culture At H&R Block, we celebrate diversity and create an environment where everyone feels safe, valued, and connected. We’re proud to be recognized globally as one of the Best Companies to Work For, surrounded by people who care about your success. Ready to make an impact? Apply today and start your journey with H&R Block—where helping others is more than a job, it’s a purpose. Location: Meriden, Connecticut Job Types: Full-time, Part-time, Temporary Pay: $16.35 - $16.94 per year

This job posting was last updated on 12/12/2025

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