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HP

HP

via Eightfold

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Collaboration Specialist- Enterprise Account Manager

Anywhere
Full-time
Posted 2/20/2026
Direct Apply
Key Skills:
Product Operations
Technical Support
mySQL
API
JIRA

Compensation

Salary Range

$80K - 120K a year

Responsibilities

Manage and optimize product operations, technical support, and cross-functional collaboration to improve product adoption and customer satisfaction.

Requirements

8+ years experience in technical operations and support within SaaS environments, with skills in SQL, API, and cross-team collaboration.

Full Description

Collaboration Specialist- Enterprise Account Manager Description - Job Summary This role is responsible for developing, managing, and expanding strategic partnerships with top‑tier commercial clients. Serving as a trusted advisor, the successful candidate will align HP solutions with customers’ broader business objectives while driving revenue growth and long‑term value. The role contributes to sales strategy, policy execution, and achievement of sales targets through close collaboration with cross‑functional internal teams. Location Requirement: Candidates must reside within the State of Michigan. HP is not able to provide relocation assistance for this role. Key Responsibilities Partner with the HP Personal Systems sales team to penetrate existing accounts and expand collaboration solutions across strategic commercial customers. Own and execute account plans for key commercial accounts, with a focus on large deal management, portfolio growth, and full‑solution selling. Identify customer requirements, align them with HP capabilities, and determine the appropriate direct or indirect supply‑chain strategy. Build and maintain strong client relationships up to the executive level, developing a deep understanding of each customer’s unique business needs. Collaborate with channel partners to improve win rates on targeted opportunities and consistently achieve quarterly, semi‑annual, and annual sales quotas. Develop and execute territory and account sales strategies to drive revenue growth and expand market share. Lead contract negotiations to secure profitable agreements while maintaining positive, long‑term customer relationships. Monitor and analyze sales performance metrics, identify improvement opportunities, and implement corrective actions as needed. Maintain accurate pipeline data by entering and updating opportunities in HP’s pipeline management tools and recommending best practices. Leverage existing relationships and opportunities to expand HP’s footprint across multiple business units within assigned accounts. Conduct regular business reviews with customers to assess satisfaction, gather feedback, and identify opportunities for improvement and growth. Education: Bachelor’s degree or graduate degree in Sales, Marketing, Business Administration, or a related field; or equivalent work experience and demonstrated competence. Experience: Typically 10+ years of experience in account management, sales, or related roles. Preferred experience in unified collaboration solutions, including video conferencing, voice, headsets, or similar technologies. An advanced degree may substitute for some experience. Knowledge & Skills Business Development Business‑to‑Business Sales Cold Calling and Prospecting Conflict Resolution Customer Relationship Management (CRM) Marketing and Product Knowledge Outside Sales Sales Development and Management Sales Process and Territory Management Selling and Upselling Techniques Cross‑Organizational Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Compensation The pay range for this role is $195,000 to $289,000 USD annually, with additional opportunities for compensation through bonus and/or equity programs (applicable to U.S. candidates only). Compensation varies based on work location, job‑related knowledge, skills, and experience. Benefits HP offers a comprehensive benefits package, including: Medical, dental, and vision insurance Short‑term and long‑term disability insurance Life insurance Employee Assistance Program (EAP) Flexible Spending Accounts (FSA) Generous time‑off programs, including: 4–12 weeks of fully paid parental leave (based on tenure) 11 paid holidays Flexible paid vacation and sick leave For additional details, visit the U.S. Benefits Overview: https://hpbenefits.ce.alight.com/ The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

This job posting was last updated on 2/22/2026

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