Hospitality Spotlight

Compensation

Full Description

Hospitality Spotlight is seeking a Director of Administration & Concierge Services for a luxury residential property in Southern California. If you’re an operations-savvy, service-driven leader with a talent for team development, financial oversight, and exceptional resident relations, this is an exciting opportunity to oversee the administrative and concierge functions of a premier luxury residence. What You’ll Be Doing: • Recruit, train, and manage Front Desk, Concierge, Driver, Housekeeping, and management staff • Oversee HR practices including employee handbooks, policies, compensation, and leave programs • Manage bookkeeping, ledgers, and financial records; coordinate with outside accountants to ensure accuracy and compliance • Prepare and maintain legal documentation for HOA governance, elections, and board meetings • Serve as the primary liaison between homeowners, staff, board members, and outside partners • Handle key communications including resident announcements, board meeting minutes, and homeowner inquiries • Partner with IT and engineering teams to implement security systems and technology upgrades • Develop and maintain safety and security protocols to meet board directives and resident expectations • Plus additional duties What You Bring to the Table: • 7+ years of leadership experience in luxury residential, hospitality, or high-end property management • Strong background in HR administration, financial oversight, and resident service delivery • Proven ability to recruit, train, and motivate high-performing, service-focused teams • Familiarity with HOA governance, legal documentation, and regulatory compliance • Exceptional communication, organizational, and problem-solving skills • Bachelor’s degree in hospitality management, business administration, or a related field preferred Compensation: • Competitive base salary commensurate with experience • Comprehensive benefits and performance incentives Location: On-site leadership role at a premier luxury residence Ready to Take the Next Step? If you’re excited about leading administrative and concierge operations in a world-class residential setting, we’d love to hear from you! Submit your resume today, and we’ll be in touch if your background aligns.