Horizontal Talent

Compensation

Full Description

Join our dedicated team where you will excel at managing and resolving numerous inquiries, all while providing top-tier support and service. Embrace a dynamic work environment to showcase your outstanding communication and problem-solving skills. Responsibilities • Handle and resolve high volumes of helpdesk inquiries through email and phone with efficiency. • Provide effective solutions to supplier inquiries and maintain detailed records of all interactions. • Ensure exceptional customer service, fostering a positive experience for users. Skills • Strong communication abilities paired with excellent interpersonal skills. • Basic technical knowledge and effective problem-solving skills. • Capability to prioritize and manage multiple responsibilities independently in a fast-paced environment. Preferred Skills • Familiarity with the Ivalua Source-to-Pay platform is advantageous. • Exceptional organizational skills and advanced time management abilities. At Horizontal, we are committed to creating a diverse, equitable, and inclusive environment where everyone's voice is valued and respected. We welcome candidates from all backgrounds to apply and join our inclusive culture. Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.